Last edited 25 Feb 2021

Working with landscape maintenance contractors

[edit] Introduction

A well-designed and maintained landscape can attract people to a site and can have a positive impact on property value and personal wellbeing. With more elaborate landscaping, it is fairly common for facilities managers or other property management professionals to outsource maintenance responsibilities to a company that specialises in grounds maintenance.

[edit] Preparing a contract

As is the case with other specialist contractors, it is important to include essential information in tender documentation, such as:

Identification of the parties involved, addresses, names, licenses, qualifications, insurance and so on.
Services offered, including specifics that are agreed upon as well as those being excluded. Some examples include:
- Core tasks such as grass cutting, turf, hedge, tree and bed maintenance, maintenance, removal and disposal of landscaping waste and so on.
- Optional tasks such as replacement of trees, bulbs, hedges, shrubs and so on (including the design and maintenance of replacement bedding schemes, if necessary).
- Seasonal planting and cleanup schedules.
- Clarification regarding damage to property (including irrigation systems that may be used).
- Agreements regarding maximum and minimum height levels for grass, grass edging and hedges and other landscape elements.
- Requirements for maintenance and monitoring of moisture detection systems (to ensure irrigation systems do not activate when it’s unnecessary).
- Special environmental concerns (such as schools or other sensitive adjacent areas or ecosystems to be protected from pesticides, fertilisers or pest control measures).
- Notification procedures and documentation for application of any potentially harmful chemicals (such as pesticides).
- Inclusion (or exclusion) of car park maintenance, and tasks such as ice removal or other safety issues.
- Inclusion (or exclusion) of specific activities such as weed control, mulching, leaf collection and removal and so on.
- Equipment storage.
- Procedures for reporting and dealing with vandalism.
- Arrangements when safety restrictions or exclusion zones must be put in place (particularly when landscaping work requires the placement of safety barriers).
Fees (typically for work completed), including payment plans and form of payment.
Key dates, including start and finish dates.
Arrangements regarding access to locked or restricted areas.

It is also helpful to have an inventory of trees, shrubs and other types of landscaping on the site. In order for the list to be suitable for the contract specifications, it should include details such as size, age, condition and maintenance requirements of each item.