Client for building design and construction
The client is also sometimes referred to as the:
|Private sector||Public sector|
|Main board of directors.||Investment decision maker (IDM).|
|Project director.||Senior responsible owner (SRO).|
|Board representative.||Project sponsor (PS).|
|Project board.||Project board.|
|User panels.||User panels.|
|Champions (perhaps heads of department).||Champions.|
|Project manager.||Project manager.|
In addition there may be a number of external stakeholders with an interest in the project.
It is important that the allocation of responsibilities between members of the client team is clearly defined.
For smaller or less complex projects, some roles may be combined. However, on public projects it is not good practice to combine the roles of investment decision maker, senior responsible owner and project sponsor because of the risk of a conflict of interest. Roles that do not overlap should not be combined.
On public sector projects, OGC guidance shows the relationship between the client and the integrated supply team (designers, suppliers, contractors) as illustrated below (image reproduced from with permission from OGC). NB The Office of Government Commerce (OGC) was absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office and it's guidance archived, however much of the same terminology and procedures are still used in public sector procurement.
Client champions may be identified and given ownership of specific components of the project. This could include a champion for the vision, for change management, for communications and so on. These champions may need input and assistance from many other individuals throughout the client organisation. In encouraging this input it is vital that people understand the project's significance its potential impact on their future.
For many of those involved, the project will be a ‘parallel activity’ carried out in addition their day job. This means that their individual goals need to be re-aligned to include the project goals, and rewards for individuals need to come out of project success, rather than just being linked to their normal day job. Because of this additional role, they may need extra support and guidance to help them to focus on the key issues and to make best use of their time.
The CDM regulations define 'domestic clients' as '... people who have construction work carried out on their own home, or the home of a family member that is not done as part of a business, whether for profit or not.'
 Related articles on Designing Buildings Wiki
- Integrated supply team.
- Independent client advisers.
- Domestic client.
- User panels.
- Project manager.
- Integrated project team.
- OGC for full description of public sector roles and responsibilities in relation to construction.
- Efficiency and Reform Group.
- Joint Contracts Tribunal (JCT)
Featured articles and news
Have a look at some of the most impressive concert stage designs of all time, including Pink Floyd, U2, Rolling Stones, and more...
What is the Home Quality Mark? Find out how it can help you when buying/renting a new home.
Business Secretary launches £246m Faraday Challenge to establish UK as world leader in battery technology.
Government announces new plans for regulations to improve safety and security awareness of drone users.
Read our introductory article to the various different types of fuel.
IHBC book review: Charles Barry’s monumental struggle to rebuild the Houses of Parliament.
Read about RSHP's British Museum extension which has been shortlisted for the 2017 Stirling Prize.
Read our introductory article to building a house extension.
More updates from DCMS about the large-scale testing of cladding systems and the number of buildings affected.
UandI secure resolution to grant planning consent for major new regeneration project.
IHBC article considers how heritage is dealt with when infrastructure schemes are authorised.
It was the tallest structure in the world for 3,800 years, but to this day the exact construction techniques are a mystery.
Shortlist for the industry's most coveted award announced.