Last edited 04 Mar 2021



In the construction industry, the term ‘user’ or ‘users’ typically refers to any persons, groups or organisations who use property or land as an occupier, owner, tenant, visitor or other stakeholder.

For more information see: Users.

A user can also be referred to as an ‘end-user’, which indicates that the ‘end’ is the completion of building, i.e. when it can be used for its designed purpose. A common domestic building end-user is a resident, that is, an individual who uses the building as a residence on a permanent or long-term basis.

The type of end-users will depend on the use class of a building, i.e. what it is used for. The Town and Country Planning (Use Classes) Order categorises uses of land and buildings. Developments may not be used for purposes that are not within the use class for which they received planning permission.

See also: End use.

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