Last edited 17 Dec 2020

Conflict of interest

A conflict of interest is said to have occurred if the best interest of a client is impeded, or might be perceived to have been impeded, by an individual or organisation. Generally, a conflict of interest relates to the actual or perceived impartiality of an individual or organisation in their dealings with the client.

Care should be taken to avoid conflicts of interest arising as they can have a negative impact on an individual or organisation’s perceived integrity or reputation.

Common conflicts of interest include:

Conflicts of interest can be avoided by adopting and following rules relating to declarations, transparency and resolution. The conflict should be declared at the earliest opportunity to all relevant stakeholders and it is advisable to secure written agreement to proceed. By being transparent, misunderstandings can be avoided.

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