Last edited 14 Jun 2018

Conflict avoidance

Projects are usually long-term transactions with high uncertainty and complexity, and it is impossible to resolve every detail and foresee every eventuality at the outset. As a result, situations often arise that are not clearly addressed by the contract. The basic factors that drive the development of conflict are:

  • Uncertainty,
  • Contractual problems
  • Behaviour.

Conflict can lead to the deterioration of relationships, a breakdown of trust, delays, additional costs and ultimately to breaches of contract and claims for damages.

For more information see: Construction disputes.

Conflict avoidance strategies can be used to manage these factors. Some of the most common conflict avoidance approaches include:

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