Senior responsible owner

To be the design champion for the project, with a personal commitment to delivering a facility that demonstrates design excellence – or to ensure that an appropriate individual takes on the responsibility of design champion.

To oversee the preparation of the business case and budget for the project, ensuring the proposals are realistic and meet the business objectives, and submitting them to the IDM investment decision maker) for approval.

To establish an appropriate organisation structure and the necessary communication processes to ensure that users and other stakeholders are involved in, and committed to, the project.

To appoint a project sponsor and provide the terms of reference, adequate resources and any necessary support and training to ensure that a brief is developed that clearly reflects the project objectives and is agreed by the stakeholders.

To establish a progress and reporting procedure, ensuring that any changes in circumstances affecting the project are evaluated and appropriate action taken.

To resolve issues with members of the client team and other stakeholders.

To approve any essential changes to the scope of the project, ensuring that any impact on quality, cost or time is assessed and reported to top management as appropriate.

To ensure that a post implementation review (also known as post occupancy evaluation) is carried out and considered by all stakeholders in the project.

To ensure that the finished asset still supports and satisfies the business objectives to ensure that the business accepts and benefits from the finished asset.

The SRO (senior responsible owner) should draw up the terms of appointment for the project sponsor, setting out the following: