BREEAM Post occupancy evaluation
Post Occupancy Evaluation (POE) is a way of providing feedback throughout a building’s lifecycle from initial concept through to occupation. The information from feedback can be used to inform future projects, whether it is on the process of delivery or technical performance of the building. The short term aims are to:
- Identify and find solutions to problems in buildings;
- Respond to user needs;
- Improve space utilisation based on feedback from use;
- Understand the implications of change whether it is budget cuts or working context;
- Inform decision making.
In the medium term, POEs can bring benefit by:
- Building-in capacity for building adaptation to organisational change and growth;
- Finding new uses for buildings;
- Bringing accountability for building performance by designers.
The longer term benefits of POE include:
The greatest benefits from POEs come when the information is made available to as wide an audience as possible, beyond the organisation whose building is evaluated. Information from POEs can provide insights into problem resolution and useful benchmark data with which other projects can be compared. This shared learning resource provides the opportunity for improving the effectiveness of building procurement where each institution has access to knowledge gained from many more building projects than it would ever complete.
 When to consider
The POE will take place one year after the building is substantially occupied but a commitment to commission the report is required at design stage. The client or building occupier will commits funds to pay for the POE in advance.
Topics usually covered in the meeting include:
- Internal environmental conditions (light, noise, temperature, air quality ventilation and relative humidity)
- Control, operation and maintenance
- Facilities and amenities
- Access and layout
- Other relevant issues
- User interviews to determine positive and negative aspects of performance
 Questions to ask while seeking compliance
 Tips and best practice
 Typical evidence
 Applicable Schemes
The guidelines collated in this ISD aim to support sustainable best practice in the topic described. This issue may apply in multiple BREEAM schemes covering different stages in the life of a building, different building types and different year versions. Some content may be generic but scheme nuances should also be taken into account. Refer to the comments below and related articles to this one to understand these nuances. See this document for further guidelines.
--Multiple Author Article 16:26, 19 Apr 2018 (BST)
 Related articles on Designing Buildings Wiki
- Advantages of shell and core.
- Appointing consultants.
- BRE articles.
- Building performance evaluation in non-domestic buildings guide – an introduction to the tests and methods in non-domestic buildings
- Building performance evaluation.
- Building Research Establishment.
- Building Use Studies.
- Extended aftercare.
- Initial aftercare.
- Performance gap.
- Performance in use.
- Post occupancy evaluation.
- Post occupancy evaluation process.
- Post project review.
- Soft landings.
Issue support documents
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Issue support documents are written for named BREEAM Issues or sub-issues. More info. (ac) = awaiting content.
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- BREEAM Sustainability champion
- BREEAM Environmental management
- BREEAM Considerate construction
- BREEAM Monitoring of construction site impacts
- BREEAM Aftercare support
- BREEAM Seasonal commissioning
- BREEAM Testing and inspecting building fabric
- BREEAM Life cycle cost and service life planning
- BREEAM Stakeholder consultation (ac)
- BREEAM Commissioning (ac)
- BREEAM Handover (ac)
- BREEAM Inclusive and accessible design (ac)
- BREEAM Post occupancy evaluation
 Health and Wellbeing
- BREEAM Visual comfort Daylighting (partly ac)
- BREEAM Visual comfort View out
- BREEAM Visual comfort Glare control
- BREEAM Indoor air quality plan
- BREEAM Indoor air quality Ventilation
- BREEAM Thermal comfort
- BREEAM Internal and external lighting (ac)
- BREEAM Indoor pollutants VOCs (ac)
- BREEAM Potential for natural ventilation (ac)
- BREEAM Safe containment in laboratories (ac)
- BREEAM Acoustic performance
- BREEAM Safety and security (ac)
- BREEAM Reduction of energy use and carbon emissions
- BREEAM Energy monitoring
- BREEAM External lighting
- BREEAM Low carbon design
- BREEAM Passive design
- BREEAM Free cooling
- BREEAM LZC technologies
- BREEAM Energy efficient cold storage (partly ac)
- BREEAM Energy efficient transportation systems
- BREEAM Energy efficient laboratory systems
- BREEAM Energy efficient equipment (partly ac)
- BREEAM Drying space
- BREEAM Transport assessment and travel plan
- BREEAM Public transport accessibility
- BREEAM Sustainable transport measures
- BREEAM Proximity to amenities
- BREEAM Cyclist facilities
- BREEAM Alternative modes of transport (ac)
- BREEAM Maximum car parking capacity
- BREEAM Travel plan
- BREEAM Home office (ac)
- BREEAM Water consumption
- BREEAM Water efficient equipment
- BREEAM Water monitoring
- BREEAM Water leak detection (ac)
- BREEAM Hard landscaping and boundary protection
- BREEAM Responsible sourcing of materials
- BREEAM Insulation
- BREEAM Designing for durability and resilience
- BREEAM Life cycle impacts
- BREEAM Material efficiency (ac)
- BREEAM Construction waste management
- BREEAM Recycled aggregates
- BREEAM Speculative floor & ceiling finishes
- BREEAM Adaptation to climate change
- BREEAM Operational waste
- BREEAM Functional adaptability (ac)
 Land Use and Ecology
- BREEAM Site Selection
- BREEAM Ecological value of site
- BREEAM Protection of ecological features
- BREEAM Minimising impact on existing site ecology
- BREEAM Enhancing site ecology
- BREEAM Long term impact on biodiversity (ac)
- BREEAM Impact of refrigerants
- BREEAM NOx emissions
- BREEAM Flood risk management (ac)
- BREEAM Surface water run-off (ac)
- BREEAM Reduction of night time light pollution (partly ac)
- BREEAM Reduction of noise pollution
Once an ISD has been initially created the '(ac)' marker can be removed
This particular index is based around the structure of the New Construction and RFO schemes.