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Last edited 11 Dec 2020
BREEAM Post occupancy evaluation
Post Occupancy Evaluation (POE) is a way of providing feedback throughout a building’s lifecycle from initial concept through to occupation. The information from feedback can be used to inform future projects, whether it is on the process of delivery or technical performance of the building. The short term aims are to:
- Identify and find solutions to problems in buildings;
- Respond to user needs;
- Improve space utilisation based on feedback from use;
- Understand the implications of change whether it is budget cuts or working context;
- Inform decision making.
- Building-in capacity for building adaptation to organisational change and growth;
- Finding new uses for buildings;
- Bringing accountability for building performance by designers.
The longer term benefits of POE include:
The greatest benefits from POEs come when the information is made available to as wide an audience as possible, beyond the organisation whose building is evaluated. Information from POEs can provide insights into problem resolution and useful benchmark data with which other projects can be compared. This shared learning resource provides the opportunity for improving the effectiveness of building procurement where each institution has access to knowledge gained from many more building projects than it would ever complete.
 When to consider
The POE will take place one year after the building is substantially occupied but a commitment to commission the report is required at design stage. The client or building occupier will commits funds to pay for the POE in advance.
Topics usually covered in the meeting include:
- Internal environmental conditions (light, noise, temperature, air quality ventilation and relative humidity)
- Control, operation and maintenance
- Facilities and amenities
- Access and layout
- Other relevant issues
- User interviews to determine positive and negative aspects of performance
 Questions to ask while seeking compliance
 Tips and best practice
 Typical evidence
 Applicable Schemes
The guidelines collated in this ISD aim to support sustainable best practice in the topic described. This issue may apply in multiple BREEAM schemes covering different stages in the life of a building, different building types and different year versions. Some content may be generic but scheme nuances should also be taken into account. Refer to the comments below and related articles to this one to understand these nuances. See this document for further guidelines.
- BREEAM UK NC 2018
--Multiple Author Article 16:26, 19 Apr 2018 (BST)
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