Last edited 31 Jan 2021


The RIBA Plan of Work 2013 define feedback as:

Feedback from the project team, including the end users, following completion of a building.’

The RIBA Plan of Work 2020 defines feedback as:

'Knowledge derived from previous similar projects, often used to inform dialogue at
Stage 0 (strategic definition). Feedback might comprise Post Occupancy Evaluation feedback, building visits, case study information or discussions with the project teams involved.'

It suggests that: ‘Feedback can relate to any aspect of a previous project, such as energy performance, how a specific space in the building performed or other functional features or it might cover the structure of the team, the information provided or a specific aspect of the design process.’

See also: Post occupancy evaluation and Post project review.

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