Feedback

The RIBA Plan of Work 2013 define feedback as:

‘Feedback from the project team, including the end users, following completion of a building.’

The RIBA Plan of Work 2020 defines feedback as:

'Knowledge derived from previous similar projects, often used to inform dialogue at
Stage 0 (strategic definition). Feedback might comprise Post Occupancy Evaluation feedback, building visits, case study information or discussions with the project teams involved.'

It suggests that: ‘Feedback can relate to any aspect of a previous project, such as energy performance, how a specific space in the building performed or other functional features or it might cover the structure of the team, the information provided or a specific aspect of the design process.’

See also: Post occupancy evaluation and Post project review.

[edit] Related articles on Designing Buildings Wiki

• BREEAM Post occupancy evaluation.
• Building performance evaluation.
• Building use studies (BUS).
• End of contract report.
• Extended aftercare.
• Initial aftercare.
• Lessons learned.
• Performance in use.
• Post project review.
• RIBA Plan of Work.
• RIBA.
• Soft landings.