Last edited 10 Jan 2021

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CIOB Institute / association Website

Construction Quality Management course


In September 2018, the Chartered Institute of Building Academy launched a new course focussed on managing and delivering quality in construction. This follows months of work by a CIOB Commission of Past Presidents into the issue of build quality, and what practical steps can be taken to support the delivery of quality projects.

The Commission considered what the CIOB could do to promote a culture of quality in construction. One of the outcomes is the creation of the CIOB’s Construction Quality Management course.

By the end of the course, participants will be able to:

Chair of the Commission, CIOB Past President Paul Nash, said:

“Last year the CIOB established a Commission to look into the issue of quality in our industry following a series of high-profile failures. We urgently needed to understand what was preventing or promoting the delivery of quality at all stages of the construction process so that we could act to bring about the change that was so obviously needed.

“Our research highlighted that there was a need to raise standards across the industry. But more than this we needed to change the culture of our industry; we needed people to take pride in the buildings and infrastructure that they were creating. To achieve this, the CIOB has committed to provide practical advice and training to our members and the wider construction community. By creating and promoting the right culture and behaviours I do believe that our industry will change for the better.”

Adrian Montague, Head of the CIOB Academy, said:

“Poor quality is costing the industry annually more than the combined profits of companies in the industry. Construction quality management can deliver customer satisfaction and value. Setting and meeting quality objectives requires a sound knowledge of processes, legislation and compliance – the core of our new course.

“We want to see a ‘get it right first time’ approach embedded in the industry, which should prevent these unnecessary costs and improve customer retention. Quality management is as important to a company’s efficiency and reputation as meeting time and cost targets. Our new Construction Quality Management course comes from the extensive research conducted by the CIOB’s Quality Commission, and will cover all the fundamentals of construction quality management.”

Those attending the two-day course will gain an understanding of widely-used quality management systems, and will be given the tools to initiate quality management on their own projects and, ultimately, work towards achieving quality on every programme.

The first course dates are 14 and 15 November 2018. Venue: CIOB’s London office, Kingsway, WC2B 6XF. Cost: £549.

You can find more information at


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