Operational phase
The operational phase of a building refers to the period of time during which the building is being used for its intended purpose. It begins after construction is completed and the building is occupied, and continues until the building is no longer in use or is repurposed for a different use.
During the operational phase, the building's systems and components, such as heating, ventilation, and air conditioning (HVAC), lighting, plumbing, and electrical systems, are operated to maintain a safe, comfortable, and functional environment for the occupants.
The operational phase also includes regular maintenance and repairs to ensure the building remains in good condition and continues to function properly. This may include tasks such as cleaning, replacing filters, fixing leaks, inspecting equipment and so on.
The operational phase is a critical period for ensuring the longevity and functionality of a building, and requires ongoing attention and care. It may involve a number of stakehoders:
- Building owners, responsible for ensuring that the building operates efficiently and effectively. This may involve hiring a property management company to oversee day-to-day operations, as well as ensuring that necessary repairs and maintenance are performed.
- Property managers, responsible for overseeing the day-to-day operations of the building, including coordinating maintenance and repairs, ensuring compliance with building standards and regulations, and addressing occupants concerns.
- Facility managers, responsible for maintaining the building's systems and equipment, such as HVAC, electrical, plumbing, and security systems, to ensure that they are functioning properly and efficiently.
- Maintenance staff, responsible for performing routine maintenance tasks, such as cleaning, painting, and landscaping, as well as addressing any repairs or maintenance needs that arise.
- Tenants or occupants of the building play a role in the operational phase by reporting any maintenance or repair needs to the property manager or maintenance staff and following building operating procedures to ensure the safety and functionality of the building.
- Contractors and suppliers may be involved in the operational phase of a building by providing services such as repairs, maintenance, cleaning, and security. Building owners and property managers may hire these individuals or companies to perform necessary tasks to keep the building running smoothly.
[edit] Related articles on Designing Buildings
Featured articles and news
There are plenty of sources with the potential to be redeveloped.
Change of use legislation breaths new life into buildings
A run down on Class MA of the General Permitted Development Order.
Solar generation in the historic environment
Success requires understanding each site in detail.
Level 6 Design, Construction and Management BSc
CIOB launches first-ever degree programme to develop the next generation of construction leaders.
Open for business as of April, with its 2026 prospectus and new pipeline of housing schemes.
The operational value of workforce health
Keeping projects moving. Incorporating unplanned absence and the importance of health, in operations.
A carbon case for indigenous slate
UK slate can offer clear embodied carbon advantages.
Costs and insolvencies mount for SMEs, despite growth
Construction sector under insolvency and wage bill pressure in part linked to National Insurance, says report.
The place for vitrified clay pipes in modern infrastructure
Why vitrified clay pipes are reclaiming their role in built projects.
Research by construction PR consultancy LMC published.
Roles and responsibilities of domestic clients
ACA Safety in Construction guide for domestic clients.
Fire door compliance in UK commercial buildings
Architect and manufacturer gives their low down.



















Comments
[edit] To make a comment about this article, or to suggest changes, click 'Add a comment' above. Separate your comments from any existing comments by inserting a horizontal line.