Last edited 04 Feb 2020

Early appointment of O&M providers

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Contents

[edit] Introduction

On a typical construction project, the main contractor has between 30 – 40 subcontractors to procure and manage. Procurement is largely driven by the construction plan which means an O&M provider (Operation and Maintenance) is often appointed late in the project.

This creates a problem as the time it takes to collate and review 30 – 40 O&M submissions should not be underestimated. Condensing this activity into a few weeks or months before practical completion (PC) gives the contractor, supply chain and O&M provider little time to manage the task properly. Ultimately, this can lead to project delays or the risk of incomplete O&Ms at PC.

[edit] Issues with late engagement

  • Added cost for O&Ms not previously budgeted for.
  • Trades already left site and fully paid.
  • No standardisation across O&M submissions.
  • Increased pressure on site teams close to PC.
  • Risk of missing or incomplete O&M submissions.
  • Unhappy end client.

Procuring the O&M package early in the project, makes everybody’s life easier, as the dedicated O&M provider can manage the supply chain in line with the construction plan.

O&M templates can be included in trade contracts to ensure a standardised format is followed. Managing trades as they start on site gives enough time to conduct a thorough review process and makes sure a complete and accurate set of O&Ms is delivered at PC.

The end result is less stress for the main contractor at handover and a happy client with all the information needed to run and maintain their building safely and effectively.

[edit] Benefits of early engagement

Appoint an O&M provider at the start of the project and gain the full benefits of early engagement – a fully managed process delivering a complete and accurate as-built record at PC.

[edit] Related articles on Designing Buildings Wiki