Support services in the construction industry
Support services are activities required for the successful completion of processes, programmes, or projects.
They can be provided by a supplier in support of a product that they have supplied (such as technical support or maintenance), or can be provided by independent third parties support providers.
Third party support services can include consultancy services such as:
- Dispute resolution.
- Design and project management.
- Value and risk management.
- Health and safety advice.
- Business planning.
- Due diligence.
- Change management.
As a consequence, many of the consultancy-based companies in the construction industry are categorised as ‘support services’.
Contractors may also offer services to clients in addition to construction, that can be described as 'support services', such as:
- Facilities management.
- Operation and maintenance.
- Plant and equipment hire.
- Logistics management.
- Waste management.
- Cost estimating.
- Health and safety training.
- Security services.
- IT management.
- Logistics management.
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