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Last edited 19 Jul 2021
Outcome v output
Guide to developing the project business case, Better business cases: for better outcomes, published by HM Treasury in 2018, defines an outcome as: ‘…the consequences to society of a change in service or policy. For example, improved life expectancy of the population.’
Project Routemap, Setting up projects for success, Organisational Design & Development, UK Module, published by the Infrastructure and Projects Authority, defines outcomes as: ‘The result of change, normally affecting real-world behaviour or circumstances. Outcomes are desired when a change is conceived. Outcomes are achieved as a result of the activities undertaken to effect the change; they are the manifestation of part or all of the new state conceived in the target operating model.’
See also: Output.
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