Last edited 12 Jan 2021

Outcome v output

Guide to developing the project business case, Better business cases: for better outcomes, published by HM Treasury in 2018, defines an outcome as: ‘…the consequences to society of a change in service or policy. For example, improved life expectancy of the population.’

It defines an output as: ‘…the change in the level or quality of a service delivered. For example, more cardiovascular operations carried out.’

See also: Output.

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