Construction quality charter
The Construction Quality Charter refers to the Construction Quality Improvement Collaborative (CQIC) initiative launched as part of the joint public and construction sector CQIC collaboration and is designed to support the Scottish Construction Accord. The CQIC Construction Quality Charter focusses on five key ambitions and four key drivers and associated commitments to help to deliver a sustainable quality culture. These are outlined below and a pdf of the full charter which can be downloaded here.
The five key values of the CQIC charter are:
- Ambition. Developing a sector that believes in continuous improvement, is willing to change and is ambitious for the industry
- Collaboration. Working together to share knowledge, lessons learned and best practice
- Commitment. Taking pride in what we do, always doing our best, aiming for customer satisfaction and taking ownership and accountability when we get it wrong.
- Openness. Building an industry that is recognised for its honesty and integrity.
- Respect. Working across the industry to build professionalism, leadership, trust and self-respect.
The four key drivers and and associated commitments of the CQIC charter are:
- Quality control and assurance. Doing it right first time – at the right time.
Associated commitments: Processes in place to ensure compliance and to prevent errors. Mechanisms are in place to detect and address any variations to agreed standards. Appropriate project resources are available for budget, programme, design, materials and skills
- Behaviour. Creating the conditions that embed a “right first time” culture.
Associated commitments: Leadership demonstrate a commitment to delivering the CQIC vision and values at all times. All personnel are engaged and committed to creating a positive working environment with the right conditions for realising change.
- Alignment. All parts of the process are designed and implemented to drive quality, improve performance and deliver compliance.
Associated commitments: Leadership support initiatives that are designed to align policy and guidance across the sector. Project delivery systems, including procurement, are aligned to drive quality. Everyone has access to the right information at the right time.
- Competence. Roles & Responsibilities. Ensuring that everyone is clear about their roles and responsibilities and is competent to deliver them.
Associated commitments: Appropriate project leadership and management is in place. Culture encourages everyone to accept responsibility for delivering quality, Everyone has the right skills, experience, and qualifications to do a quality job. We are all committed to developing people.
[edit] Related articles on Designing Buildings
- CIAT adds support to the Scottish Construction Quality Charter.
- CIOB supports Scottish charter on construction quality.
- Construction site inspection.
- Construction quality.
- Construction Quality Improvement Collaborative.
- Construction Leadership Forum.
- Cost of quality.
- Design quality for buildings.
- How to write an inspection and test plan
- Inspection and test plan
- ISO 9001.
- Project quality plan.
- Quality assurance.
- Quality control.
- Quality culture and behaviours.
- Quality in construction projects.
- Quality management system.
- Quality.
- RIBA Plan of Work 2020.
- RIBA.
- Scottish Construction Accord.
- The CLF Transformation Action Plan.
- Tolerances.
- Total quality management in construction.
- Workmanship.
Featured articles and news
Boiler Upgrade Scheme and certifications consultation
Summary of government consultation which closes 11 June 2025.
Deputy editor of AT, Tim Fraser, discusses the newly formed society with its current chair, Chris Halligan MCIAT.
Barratt Lo-E passivhaus standard homes planned enmasse
With an initial 728 Lo-E homes across two sites and many more planned for the future.
Government urged to uphold Warm Homes commitment
ECA and industry bodies write to Government concerning its 13.2 billion Warm Homes manifesto commitment.
Places of Worship in Britain and Ireland, 1929-1990. Book review.
The emancipation of women in art.
CIOB Construction Manager of the Year 2025
Just one of the winners at the CIOB Awards 2025.
Call for independent National Grenfell oversight mechanism
MHCLG share findings of Building Safety Inquiry in letter to Secretary of State and Minister for Building Safety.
The Architectural Technology Awards
AT Awards now open for this the sixth decade of CIAT.
50th Golden anniversary ECA Edmundson awards
Deadline for submissions Friday 30 May 2025.
The benefits of precast, off-site foundation systems
Top ten benefits of this notable innovation.
Encouraging individuals to take action saving water at home, work, and in their communities.
Takes a community to support mental health and wellbeing
The why of becoming a Mental Health Instructor explained.
Mental health awareness week 13-18 May
The theme is communities, they can provide a sense of belonging, safety, support in hard times, and a sense purpose.
Mental health support on the rise but workers still struggling
CIOB Understanding Mental Health in the Built Environment 2025 shows.
Design and construction material libraries
Material, sample, product or detail libraries a key component of any architectural design practice.
Construction Products Reform Green Paper and Consultation
Still time to respond as consultation closes on 21 May 2025.
Resilient façade systems for smog reduction in Shanghai
A technical approach using computer simulation and analysis of solar radiation, wind patterns, and ventilation.