Valuation Office Agency VOA
The Valuation Office Agency (VOA) gives the UK government valuations and property advice to support taxation and benefits, both at the national level and for local authorities in England, Wales and Scotland. It is an executive agency of HM Revenue & Customs and employs more than 3,600 staff, also providing valuation and surveying services to public sector bodies.
The Valuation Office Agency (VOA) was established on 30 September 1991 as a Next Steps Agency of the Inland Revenue. It was formed from the merger of the Valuation Office organisations in England, Wales and in Scotland. It is now an executive agency of Her ( His ) Majesty's Revenue and Customs (HMRC).
The VOA’s work covers the following areas:
- Domestic council tax - compiling and maintaining lists of council tax bands for 26 million domestic properties.
- Non-domestic rating - compiling and maintaining lists detailing the rateable value of 2.1 million commercial properties for business rates.
- Advice - advising ministers on valuation, property matters and benefits.
- Valuations - providing independent and impartial valuation and professional property advice across the public sector.
- Community Infrastructure Levy - decides appeals against the Community Infrastructure Levy (CIL).
- Right to Buy - provides determinations of value for Right to Buy (RTB) in England and Wales.
- Rent Officers - determining Local Housing Allowance (LHA) rates across England, advising local authorities of the maximum subsidy level payable for housing benefit claims under the local reference rent system and maintaining a register of fair rents for regulated tenancies in England.
- Customer Charter - explains how they work in collaboration to deliver professional and expert customer services experience.
For further information visit the VOA website directly here.
[edit] Related articles on Designing Buildings
Featured articles and news
Biodiversity net gain with related updates and terms
Only 0.5% of applications subject to BNG in the context significant proposed changes to planning.
As political power has shifted from blue to red
Has planning now moved from brown to green?
The role of construction in tackling the biodiversity crisis
New CIOB Nature of Building digital series available now.
The Nature Towns and Cities initiative
Grants of up to 1 million for local councils and partners.
The continued ISG fall out October updates
Where to look for answers to frequently asked questions.
Building safety remediation programme for Wales
With 2024 October progress updates.
In major support package for small businesses.
Conservation and transformation
Reading Ruskin’s cultural heritage. Book review.
Renovating Union Chain Bridge.
AI tools for planning, design, construction and management
A long, continually expanding list, any more to add?
Robots in the construction industry
From cultural characterisations to construction sites.
Empowering construction with AI integration
New horizons with a human touch.
Key AI related terms to be aware of
With explanations from the UK government.
A Better Hiring Toolkit for construction
Tooling up to hire under best practice standards in the sector.
Recharging Electrical Skills in Wales
Step by step collaborative solutions.