Valuation Office Agency VOA
The Valuation Office Agency (VOA) gives the UK government valuations and property advice to support taxation and benefits, both at the national level and for local authorities in England, Wales and Scotland. It is an executive agency of HM Revenue & Customs and employs more than 3,600 staff, also providing valuation and surveying services to public sector bodies.
The Valuation Office Agency (VOA) was established on 30 September 1991 as a Next Steps Agency of the Inland Revenue. It was formed from the merger of the Valuation Office organisations in England, Wales and in Scotland. It is now an executive agency of Her ( His ) Majesty's Revenue and Customs (HMRC).
The VOA’s work covers the following areas:
- Domestic council tax - compiling and maintaining lists of council tax bands for 26 million domestic properties.
- Non-domestic rating - compiling and maintaining lists detailing the rateable value of 2.1 million commercial properties for business rates.
- Advice - advising ministers on valuation, property matters and benefits.
- Valuations - providing independent and impartial valuation and professional property advice across the public sector.
- Community Infrastructure Levy - decides appeals against the Community Infrastructure Levy (CIL).
- Right to Buy - provides determinations of value for Right to Buy (RTB) in England and Wales.
- Rent Officers - determining Local Housing Allowance (LHA) rates across England, advising local authorities of the maximum subsidy level payable for housing benefit claims under the local reference rent system and maintaining a register of fair rents for regulated tenancies in England.
- Customer Charter - explains how they work in collaboration to deliver professional and expert customer services experience.
For further information visit the VOA website directly here.
[edit] Related articles on Designing Buildings
Featured articles
Check out some of the best features and news from Designing Buildings as well as key stories from around the web.
Government brings British Steel into public ownership.
UKCW Birmingham returns with bold new theme and focus.
New guidance published on competence requirements for self-certification schemes.
Construction Management, 8 July
NEETs crisis drives interest in trades, but apprenticeships barriers remain.
Passive fire protection webinar
MEP services penetration seals.
Where its at podcast (and video) - The role of the Architectural Technologist as an Expert Witness.
More than 200 remarkable buildings added to SAVE’s Buildings at Risk register.
Government scraps pre-application consultation for Nationally Significant Infrastructure Projects.
Historic England and infrastructure
New projects offer opportunities for the historic environment and local communities.
Construction Management, 2 July
Construction deaths halve in two years.
Green Book changes to drive investment in all parts of UK.
Minimum energy efficiency standards (MEES)
CIAT briefing on response to consultations for privately rented non-domestic properties.

















