Unlocking project communication using the power of language

[edit] Do we know how we communicate ?

When communicating, we automatically delete, distort and generalise, but usually don’t know we’re doing it. In this panel webinar on Thursday 13 April, we discovered how to challenge and use this in project communication.

The project environment relies very heavily on communication. There are many standard formats used, and a few channels to consider. It is worth examining how aspects of the NLP Communications Model are being used, deliberately or unconsciously; also it is worth considering how deletions, distortions and generalisations can be challenged, in the interests of better communication and decision making.

This was a joint panel webinar from APM People SIG and ANLP International CIC: The Association for NLP.

[edit] Webinar resources

Jeremy, Dianne and Paul have very kindly allowed their presented material to be made available for viewing. The slides on Slideshare and the webinar recording on YouTube are now available in our APM resources area and also embedded below for reference.

The questions submitted from attendees during the webinar were collected and are being reviewed by the panel.

This event is suitable for any level of the project profession.

[edit] Panel members

Jeremy Lazarus (far left) is an Accredited Master Executive Coach, ILM Approved Coach Trainer and a Certified NLP Master Trainer. Prior to becoming a business coach and trainer in 1999, he had 18 years’ experience as a senior finance professional and management consultant, including four years in the investment management industry, four years as a management consultant and being Finance Director of YO! Sushi (he is a qualified accountant and qualified corporate treasurer).

Jeremy’s clients include blue chips, SMEs, several NHS Trusts, charities and elite athletes. He has been a guest lecturer at UK universities, and has written four best-selling books. He is an ex semi-professional footballer, and a very keen tennis player.

Dianne Lowther (middle left) is the founder and principal of Brilliant Minds, an award-winning training and development company specialising in leadership and engagement in technical environments.

Dianne has a degree in Psychology and is qualified in the use of psychometric tests, the Language and Behaviour (LAB) Profile and NLP. She is a published author, trainer, coach and conference speaker. Before starting up Brilliant Minds in 1997, Dianne had a successful career in Learning and Development, mostly in the service sector.

Focusing on providing leadership and team development in the tech sector, Dianne has developed a deep understanding of the personality types drawn to a career in technology and how to bring out the best in tech professionals.

Paul McGowran (middle right) is an INLPTA Certified Trainer of NLP and an ANLP Accredited Trainer of NLP. Being fascinated with team dynamics Paul has developed innovative approaches to building more collaborative and high performing teams and has worked in the Oil & Gas and Major Infrastructure sectors.

As well as teaching NLP Certification and Business NLP Programmes, Paul applies NLP to whatever scenario he is presented with and is able to find ways to assist delegates to apply NLP to their challenges. Over the last 25 years Paul has worked extensively across the NHS, Public Sector, Oil & Gas and Major Infrastructure sectors. His early career was spent as a management accountant and in IT & Software sales and general management within the Transport & Logistics industries.

Host
Tim Lyons (far right) is a programme and project manager, with many decades of working on large system and infrastructure programmes. He is an APM Fellow and serves on the APM People SIG committee. Tim holds national and international qualifications as a coach. An ex-broadcaster, he studied language and communication at university and is an NLP Master Practitioner and certified coach.

He writes about subjects where projects, coaching and communication intersect. Tim was one of the team that finally delivered the Elizabeth line as part of the Crossrail project.

Previous presentations and webinars can be viewed on the APM Slideshare and YouTube channels.

Follow @APM Events for upcoming event information.

This article appears on the APM news and blog site as "Unlocking project communication using the power of language webinar" dated April 13.

--Association for Project Management

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