Last edited 07 Jun 2021

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BSRIA Institute / association Website

Success criteria for soft landings projects

Success Criteria for Soft Landings Projects.png

Success Criteria for Soft Landings Projects (BG74/2019) was written by Martin Roncerey with assistance from Michelle Agha-Hossein and members of the Soft Landings Network. It was published by BSRIA in May 2019.

Soft Landings underpins the delivery of better buildings by establishing the client’s key performance outcome requirements at the start of a project and ensuring the delivery team maintain their focus on those throughout the project from inception to completion and beyond.

This 17-page guide provides a simple and structured approach for setting success criteria on Soft Landings projects. It is aimed at clients and client advisers to enable them to identify success criteria and help them achieve those criteria at the end of the project.

Success criteria are the requirements set at the beginning of a project, against which the project will be evaluated at key stages to decide whether or not it has been successful from the key stakeholderspoint of view. They provide a means to ensure that the needs for the future building will be met and can be monitored throughout the project.

The contents of the guide are:

It is available at:


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