- Project plans
- Project activities
- Legislation and standards
- Industry context
Last edited 01 Jul 2016
Airport operations and business models have evolved dramatically over the last two decades to support the explosive growth of the global airline industry. Regulatory reforms and deregulation have ushered in a new aviation era. Emerging countries are showing dramatic traffic growth, diversity, and choice of airlines.
Due to rising competition in the airline sector, airports are becoming more responsive toward the needs of passengers. This is leading to a focus on innovation and cost reduction along with increased value and choice.
The penetration of smartphones and tablets is playing a key role in changing the outlook of global smart airports, with mobile check-in facilities giving customer service differentiation and cost reduction.
Among the smart airport solutions, landside solutions held the largest share of the market. However, terminal side solutions are expected to expand at the fastest rate in the future due to the increasing focus on lifecycle services and digital video surveillance and management solutions.
Among the smart airport applications, the core applications segment had the largest share of the overall spending on smart airport applications. This is due to an increase in the use of mobile devices to check flight updates, baggage status, and other information. In order to provide such information through mobile notification services, airports, as well as airline operators will have to invest significant sums in core applications. This segment is expected to remain dominant during due to the high demand for integration of applications to track, manage, and share accurate, up-to-date information in real-time with all the stakeholders of an airport ecosystem.
Smart airport services include; smart transport and parking, smart retail, hospitality, and entertainment, smart workplaces, smart airport processes, and smart business-to-business services. Among these, smart business-to-business services for airports was the largest segment of global smart airport services in terms of revenue in 2015. This is due to the rising demand for continuously updating passengers with real-time travel services such as route switching and valet parking.
The global smart airport market is dominated by key players including IBM Corporation, Cisco, and Siemens AG, while other players such as Raytheon, Amadeus IT Group, and QinetiQ are identified as emerging players in the market. Players such as Honeywell and SITA are amongst the promising players in the smart airport market with a strong position and relatively median growth as compared to the market leaders. Leading players are currently focusing on integrating products to create a new customer base. As a part of this strategy, they are engaging in strategic partnerships and acquisitions.
 Find out more
 Related articles on Designing Buildings Wiki
- Big data.
- Engineering Smart Cities.
- European connected and smart home market.
- Internet of things.
- Open data.
- Open data - how can it aid the development of the construction industry?
- Parking reservation systems.
- PAS 180:2014 Smart cities – Vocabulary.
- PAS 181:2014 Smart city Framework.
- PAS 182 Smart city data concept model.
- Smart buildings.
- Smart city.
- Smart cities design timeframe.
- Smart construction.
- Smart meter.
- Smart technology.
- The smart buildings market.
Featured articles and news
UK energy policy uncertainty as Welsh project put on hold
What collaborative working achieves and how it can be put in place.
BSRIA publishes the 2019 edition of its small but concise annual databook.
Using QSAND to measure the performance of disaster response.
What U-values are, why they matter and how they are calculated.
The need to ensure that we plan for all aspects of our bio-economy
BSRIA calls on government to reach deeper into the causes of pollution.
George Demetri brings a whole new level of technical knowledge to Designing Buildings Wiki.
Quality professionals need to take an active role in driving the completion process forwards.
The innovations needed to move from rhetoric to realisation.
Creating a sense of place, with radically-low running costs and the highest comfort levels.
A conversation between David Mitchell and Caitlin DeSilvey.
A quick guide to brick sizes.
The Union Street development in Southwark was a passion, as well as a business endeavour.