The project handbook is prepared by the contractor and sets out responsibilities, procedures, and lines of communication for construction. This is a separate document to the construction phase plan which is a requirement of the CDM regulations and relates only to health and safety.
The project handbook might include:
- A comprehensive project directory listing relevant personnel, e-mail and postal addresses and telephone numbers and describing their role in the project.
- Contractor organisation charts, identifying roles and responsibilities.
- Lists of third parties including: stakeholders, statutory authorities, statutory utilities, adjacent property owners and occupants, emergency services and any other local or national bodies with an interest in the project.
- Personnel to deal with media relations and complaints.
- Head office and site operating procedures (such as purchasing arrangements and PAYE arrangements).
- Valuation dates for measurement, off-site inspections and payment.
- Meetings schedules and reporting systems.
- Records, archiving and document control strategies (including archiving strategy and security against fire or theft).
- Document distribution procedures.
- Site instructions and change order procedures.
- Cost control and reporting.
- Programme reporting and adjustment procedures.
- Commissioning and handover procedures.
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