Last edited 27 Apr 2021

Human resource management in construction

[edit] Introduction

Human resource management (HRM) is the process of managing people within an organisation. In construction, HRM is primarily concerned with ensuring that a project has sufficient human resources, with the correct skill-sets and experience, for the project to be successfully completed.

HR managers have to be able to identify and document project roles and responsibilities, and develop a plan describing the end-to-end processes that will be required on a project (or series of projects) in order to determine its human resource requirements.

HRM typically involves the following core activities:

Some HRM functions can be outsourced to external suppliers, such as those involving payroll functions, background checking, benefits administration, training, the production of employee handbooks, and so on.

[edit] Challenges in construction

The construction industry is one of the most complex sectors within which to manage people:

[edit] Related articles on Designing Buildings Wiki


Architects' must follow the ARB and RIBA Codes of Conduct, as well as the RIBA Chartered Practice Criteria and relevant employment legislation.

Discrimination is illegal under the Equality Act 2010 and against ARB standard 12 and RIBA principles 1.5 and 3.1.

If an interviewee mentions a disability, appropriate questions would need to be asked to help manage that in the work place. It would also need to be taken into account for any tests that form part of the interview process.

Recruitment policies should include:

  • Write out a job description for the role, including skills required, experience required, qualifications required, basis of employment (permanent or fixed contract), salary, other benefits and personal qualities desired
  • Inform current members of staff we are recruiting to obtain personal recommendations, and also consider advertising the position in the architectural press, online and through recruitment agencies
  • Screen the incoming CVs of candidates for appropriate skill and experience
  • Establish an interview process
  • Establish who will interview the candidates – brief any other interviewers on discrimination legislation so no questions are asked that would infringe this
  • Set out the list of criteria and key questions to be asked during the interview
  • Make notes during the interview to be able to compare interviewees
  • Set out when an offer will be made – after the second interview with a Director
  • Ensure unsuccessful candidates are informed courteously and promptly
  • Once an offer is accepted, check the references given by the candidate.

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