Human resource management in construction

[edit] Introduction

Human resource management (HRM) is the process of managing people within an organisation. In construction, HRM is primarily concerned with ensuring that a project has sufficient human resources, with the correct skill-sets and experience, for the project to be successfully completed.

HR managers have to be able to identify and document project roles and responsibilities, and develop a plan describing the end-to-end processes that will be required on a project (or series of projects) in order to determine its human resource requirements.

HRM typically involves the following core activities:

• Role analysis.
• Role specification.
• Workforce planning.
• Recruitment and selection of temporary and permanent staff as required..
• Training and development.
• Performance management.
• Compensation (remuneration).
• Legal issues.
• Managing employee payroll, benefits and compensation.
• Communicating with employees.
• Resolving disputes.
• Evaluating performance.
• Managing employee relations.
• Ensuring equal opportunities.
• Making sure staff facilities are suitable and well-maintained.

Some HRM functions can be outsourced to external suppliers, such as those involving payroll functions, background checking, benefits administration, training, the production of employee handbooks, and so on.

[edit] Challenges in construction

The construction industry is one of the most complex sectors within which to manage people:

• The operational realities faced by construction organisations, means there is a risk that the needs of employees are subjugated by performance concerns.
• There can be insufficient time for strategic planning because of the tendency for construction projects to be awarded at short notice following a competitive tendering bid.
• Several organisations may work together on a project, perhaps forming a joint venture or some other form of special purpose vehicle.
• There tends to be a transient workforce that may be made up of different contractors and subcontractors. There is an increasing tendency for construction industry organisations to appoint sub-consultants and sub-contractors with skills suitable for particular projects, rather than making internal permanent appointments. This gives greater flexibility but can make training and long-term planning more difficult.
• The workforce may work long hours, claim high travel expenses, have different nationalities and working cultures, and so on.
• Staff turnover tends to be quite high on construction projects.
• Personnel change as projects progress and different skills and experience are required.
• There are many health and safety risks which must be managed.
• There are a great number of legal requirements that must be satisfied.

[edit] Related articles on Designing Buildings Wiki

• Appointing consultants.
• Business administration.
• Business process outsourcing (BPO).
• Business rates.
• Construction organisations and strategy.
• Construction recruitment agency.
• Corporate social responsibility in construction.
• Employee.
• Equal opportunities policy.
• Facilities management.
• First aider.
• Health and safety inspector.
• Hourly rate.
• IR35: essential steps for compliance.
• Office manual.
• PAYE.
• Performance management plan.
• Record keeping.
• Relationship management.
• Resource management.
• Site administrator.
• Site induction.
• Site facilities.
• Succession planning
• Tax relief.
• Team management for building design and construction projects.
• Toolbox talk.
• VAT.
• Welfare facilities.

Comments

Architects' must follow the ARB and RIBA Codes of Conduct, as well as the RIBA Chartered Practice Criteria and relevant employment legislation.

Discrimination is illegal under the Equality Act 2010 and against ARB standard 12 and RIBA principles 1.5 and 3.1.

If an interviewee mentions a disability, appropriate questions would need to be asked to help manage that in the work place. It would also need to be taken into account for any tests that form part of the interview process.

Recruitment policies should include:

• Write out a job description for the role, including skills required, experience required, qualifications required, basis of employment (permanent or fixed contract), salary, other benefits and personal qualities desired
• Inform current members of staff we are recruiting to obtain personal recommendations, and also consider advertising the position in the architectural press, online and through recruitment agencies
• Screen the incoming CVs of candidates for appropriate skill and experience
• Establish an interview process
• Establish who will interview the candidates – brief any other interviewers on discrimination legislation so no questions are asked that would infringe this
• Set out the list of criteria and key questions to be asked during the interview
• Make notes during the interview to be able to compare interviewees
• Set out when an offer will be made – after the second interview with a Director
• Ensure unsuccessful candidates are informed courteously and promptly
• Once an offer is accepted, check the references given by the candidate.