Critical service contracts
The Sourcing Playbook, Government Guidance on service delivery, including outsourcing, insourcing, mixed economy sourcing and contracting, was produced by the Cabinet Office and published in May 2021. The Sourcing playbook emphasises that the delivery of public services is a collaborative endeavour involving colleagues from commercial, finance, project delivery, policy and other professions. It proposes to capture best practices from across the Government within 11 key policies that all central departments are expected to follow.
The concept of critical service contracts is identified in the Sourcing playbook as a key term. According to the Sourcing playbook, ‘Critical service contracts are contracts for outsourced services where significant disruption would occur should services be interrupted. These can be identified using the Cabinet Office Contract Tiering Tool, which considers factors such as the potential impact of service failure; service continuity; the speed and ease of switching suppliers; and the contract value.’
For more information see: The Sourcing Playbook.
[edit] Related articles on Designing Buildings
- Business process outsourcing (BPO).
- Critical suppliers.
- Disruption claims in construction.
- Outsourcing playbook.
- Public procurement.
- Sourcing in the construction industry.
- Sourcing playbook.
- Suppliers for design and construction.
- TUPE considerations and bidding.
[edit] External resources
- Gov.uk, The Sourcing Playbook.
Featured articles and news
Key takeaways from the BSRIA Briefing 2024
Not just waiting for Net Zero, but driving it.
The ISO answer to what is a digital twin
Talking about digital twins in a more consistent manner.
Top tips and risks to look out for.
New Code of Practice for fire and escape door hardware
Published by GAI and DHF.
Retrofit of Buildings, a CIOB Technical Publication
Pertinent technical issues, retrofit measures and the roles involved.
New alliance will tackle skills shortage in greater Manchester
The pioneering Electrotechnical Training and Careers Alliance.
Drone data at the edge: three steps to better AI insights
Offering greater accuracy and quicker access to insights.
From fit-out to higher-risk buildings.
Heritage conservation in Calgary
The triple bottom line.
College of West Anglia apprentice wins SkillELECTRIC gold.
Scottish government launch delivery plan
To strengthen planning and tackle the housing emergency.
How people react in ways which tend to restore their comfort.
Comfort is a crucial missing piece of the puzzle.
ECA launches Recharging Electrical Skills Charter in Wales
Best solutions for the industry and electrical skills in Wales.
New homebuilding skills hub launch and industry response
Working with CITB and NHBC to launch fast track training.