Consumer Council for Water CCWater
The Consumer Council for Water, also referred to as CCWater was founded in 2005. As 'the voice for water consumers,' the organisation's mission is to assist business and residential water consumers in England and Wales.
Some of the primary resources provided by CCWater include:
- Complaint resolution.
- Research.
- Customer advocacy.
- Tools (such as benefits and meter calculators).
- Debt assistance.
Water Bill, Glossary: water terms, published by the Department for Environment, Food and Rural Affairs in November 2013, describes the Consumer Council for Water (CCWater) as: ‘A statutory body established by the Water Act 2003 to monitor and advise on consumer issues. CCWater handles some customer complaints about incumbent water companies, inset appointees and licensees.’
[edit] Related articles on Designing Buildings
- Consumer Protection from Unfair Trading Regulations 2008 CPRs.
- Consumer Rights Act.
- Drinking Water Inspectorate.
- Environment Agency.
- Ofwat.
- Water pressure.
[edit] External resources
Featured articles
Check out some of the best features and news from Designing Buildings as well as key stories from around the web.
Connecting knowledge, technology and conservation
Building competence for the future of built heritage.
Building Regulations and Building Safety Act
CIOB publishes free advice for non-domestic clients.
Building Safety Newsletter from MHCLG.
An extraordinary record of steel engineering worldwide.
Households living near new pylons to save on bills.
ECA warns growth must not outpace grid capacity or skills.
The role of the client and decision making
CIOB response to built environment professions call for evidence.
Construction's sustainability reporting revolution
Tracking upfront embodied carbon with digital tools.
ECA welcomes procurement reforms
Public spending must back British jobs and skills.
Campaigning for Edinburgh: the Cockburn Association 1875-2049
The role of the civic voice in protecting character. Book review.
CIOB photography competition is open for entries.
ECA Edmundson apprentice of the year award
Finalists announced.