Consumer Council for Water CCWater
The Consumer Council for Water, also referred to as CCWater was founded in 2005. As 'the voice for water consumers,' the organisation's mission is to assist business and residential water consumers in England and Wales.
Some of the primary resources provided by CCWater include:
- Complaint resolution.
- Research.
- Customer advocacy.
- Tools (such as benefits and meter calculators).
- Debt assistance.
Water Bill, Glossary: water terms, published by the Department for Environment, Food and Rural Affairs in November 2013, describes the Consumer Council for Water (CCWater) as: ‘A statutory body established by the Water Act 2003 to monitor and advise on consumer issues. CCWater handles some customer complaints about incumbent water companies, inset appointees and licensees.’
[edit] Related articles on Designing Buildings
- Consumer Protection from Unfair Trading Regulations 2008 CPRs.
- Consumer Rights Act.
- Drinking Water Inspectorate.
- Environment Agency.
- Ofwat.
- Water pressure.
[edit] External resources
Featured articles and news
ECA Industry Awards 2024 shortlist revealed
22 leading businesses from across the electrotechnical and engineering services sector.
Government unveils Skills England strategy
Skills England to transform opportunities and drive growth.
New Government Hub for York Given Planning Green Light
For up to 2,600 civil servants, due for completion by 2028.
Construction Skills Certification Scheme cards
July update on Professionally Qualified and Academically Qualified Person Cards.
BSRIA Briefing 2024, November 22
Sustainable Futures: Redefining Retrofit for Net Zero Living.
The CLC on driving competency in the retrofit sector
Previously published roadmap on skills for net zero.
The first labour government King's speech in fifteen years
Construction industry reactions, support and some concern.
CIOB Retrofit of Buildings Technical Information Sheet
What retrofit is, the approach to be taken and processes to be followed.
Adapting Historic Buildings for Energy and Carbon Efficiency
Historic England advice note 18, free download published.
10 retrofit projects revisited 10 years after completion.
Information orders, building liability orders and SPVs
Key BSA terms and how they impact special purpose vehicles.
Listed despite problems with its design.
Zen and the art of cycling exploration.
Design Council Homes Taskforce launched
To support government 1.5 million homes target within UK climate commitments.