BSRIA Occupant Wellbeing survey BOW
Occupant wellbeing has come to the focus of building owners as an important factor in the assessment of a building’s overall performance, impacting its green credentials as well as its value.
Contents |
[edit] What is the BSRIA Occupant Wellbeing (BOW) Survey?
The BOW survey is a tool that helps assess occupant satisfaction and wellbeing in buildings, covering the building’s physical environment, indoor facilities, functionality and accessibility. It provides qualitative information that allows building owners and facilities managers to measure the impact of building services operation on occupant perception of wellbeing. The BOW survey can also be used as a tool to gather evidence to support BREEAM, Fitwel, WELL, LEED, and Post Occupancy Evaluation (POE) requirements.
[edit] Who benefits from the BSRIA Occupant Wellbeing Survey?
Building owners can engage with occupants via the BOW survey to help set and evaluate wellbeing-related success criteria for their new, refurbished or existing buildings.
Building operators can apply the BOW survey to independently identify wellbeing-related issues, develop potential solutions and prioritise actions to improve the building’s performance.
Building occupants can use the BOW survey as a feedback mechanism for building operators to inform them how building performance can improve.
Building performance/post occupancy evaluators can use the BOW survey as a tool to collect qualitative data about the building’s performance.
[edit] How is the BOW Survey carried out?
The BOW survey can be conducted on-line or on-paper and supplemented with a forensic walkthrough of the building. The data is independently collected and analysed by BSRIA engineers, presenting findings within a collection of statistical results, charts, trends of factors and benchmarks.
Contact our wellbeing specialists today to find out how we can help you measure and improve occupant wellbeing in your building. consultancy@bsria.co.uk
BSRIA Occupant Wellbeing Survey. Find out how you can improve occupant wellbeing in your building today.
Wellbeing. Explore BSRIA's range of wellbeing services.
This article first appeared on the BSRIA website.
--BSRIA
[edit] Related articles on Designing Buildings
- Building performance.
- Building performance metrics.
- Building use studies (BUS).
- Extended aftercare.
- Handover to client.
- Initial aftercare.
- Post occupancy evaluation.
- Post occupancy evaluation process.
- Post project review.
- Performance in use.
- Smart meters and building performance evaluation.
- Soft landings.
- Soft Landings for owners.
Featured articles and news
We're expanding our collaborative mission by launching DB Intelligence, an exclusive market research advisory panel. Built environment professionals can now get paid to share their expertise on industry trends, products and services.
Panel members receive direct financial incentives for participating in research projects like short surveys, 1-2-1 interviews and focus groups. Register today to shape the future of the construction sector.
Overheating guidance and tools for building designers
Guidance for dealing with element of building fabric control that have increasing importance.
Shading for housing, a design guide
From the Good Homes Alliance and British Blind and Shutter Association.
UK Standard Skills Classification (SSC)
A shared framework for describing skills needs.
Social media ban consultation comes to close
CIOB urges UK Government to consider social media’s role in careers guidance in ban debate.
The latest of eight Skills England apprenticeship units
The addition of battery manufacturing welcomed by ECA with a warning about the risks of fast-tracked apprenticeship units.
Building Control Independent Panel final report
A precis of a key report led by Dame Hackitt with full recommendations and link to the government response.
Guide to ISO 19650 for Architecture Firms (2026)
A user gives their low down.
A UK training and membership provider for mould remediation professionals.
Building Safety recap April, 2026
A short and longer run-through of the month, with links to further information and sources.
CIAT May 2026 briefing.
Independent NSI and BAFE study exploring how organisations are changing the way they buy fire safety services.
From medieval scribes to modern word art.
ECA welcomes crackdown on late payment and push for clean energy, whilst CIOB seek fixed cladding removal timeframes.
Cyber Security in the Built Environment
Protecting projects, data, and digital assets: A CIOB Academy TIS.
Managing competence in the built environment
ITFG publishes new industry guide on how to meet the ICC principles.
The UK's campaign to reduce noise pollution: Mythbusting, articles and topic guides.























