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Last edited 09 Dec 2020
Future of construction insurance
In 2016, a 'meeting of minds' was held with key players in the construction sector and leading construction insurers to discuss current trends and debate the future outlook for their respective industries.
Having been charged with driving the change agenda in construction, Constructing Excellence wished to explore with insurers the way in which new insurance models could be created to better align the interests of both the insurance and the construction industry. And in addition, whether there is potential for enabling more innovative and efficient funding frameworks in a way that would reduce risk and encourage more collaborative working.
As the construction sector changes, insurers are finding that their traditional products and underwriting techniques are in danger of becoming outmoded. Whilst many acknowledge the need to change, acting on this is a huge challenge, and the development of new approaches can only happen if there is effective collaboration between clients, investors, contractors and the insurance industry.
Building Information Modelling (BIM); new design and construction technology; a shift towards pre-manufacturing and off-site building; a shorter lifespan for built assets and improved data, all have ramifications – presenting opportunities and challenges in equal measure – for those who construct buildings, those who finance them, and those who manage the risks.
Some of the key insights that came out of the discussion include:
On any given project there are multiple insurers underwriting the same risk, resulting in significant over-insurance and driving behavioural norms towards a litigious rather than collaborative approach. Projects too often seem to be to be set up for a win-lose scenario. True collaboration can only come from the alignment of each party’s commercial needs.
An insurance product that caps out-turn costs could take away the potential for conflict by looking at how much can be priced in, instead of out, of cover. Again, success requires a shared commercial interest.
Connectivity and the Internet of Things may bring about an insurance product that extends beyond the build project and into the operational lifecycle of the building. If you can understand how a building is going to age, then it is possible to model this.
BIM creates the availability of tools to provide information – management information is readily accessible on a tablet or in app form. Will that drive different lending behaviours or create different types of lenders? New technological underwriting techniques will be a major disruptor, making it possible to bypass traditional means of insurance.
Technology is only ever an enabler. The maturity and competency of the client is critical. What is their track record? Do they have the right leadership? How much do they care? Just how invested are they in the project? Businesses that derive the most value will be those that invest in building BIM into their transformational programmes, such as health and safety and HR.
Data can be more valuable than the physical assets that underlie it. Competitive advantage does not come from holding on to your own data, but from sharing and pooling data, then competing on the ability to analyse and get value from it.
Underwriters must have a joint seat at the table with a client. Brokers have traditionally enjoyed being able to control the relationship but, now, a good broker will allow the insurer to get in front of the client.
BRE produced a Youtube video entitled 'Key insights from our roundtable discussion'.
Following the event, which was viewed as the start of a conversation that is long overdue, all parties involved agreed that there was scope for further exploration and development of some of the thoughts and ideas discussed.
The participants in the discussion were:
- Jonathan Smith – Head of Commercial SME Solutions & Schemes, Aviva
- Douglas Barnett – Head of Customer Risk Management, AXA Insurance
- Christian Taylor – Senior Legal Counsel, CNA Hardy
- Don Ward – Chief Executive, Constructing Excellence
- Adam Golden – Legal Executive, Costain Limited
- Paul Goulding – Head of Insurance, Heathrow Airport Limited
- Simon Middleton – Director, Protek Group Limited
- Nick Newlove – Construction Director, RSA Insurance
- Madoc Batcup – Managing Partner, Synaps Partners LLP (also Chair of Constructing Excellence Funding & Finance Group)
- Chris Ashmead – Regional Underwriting Manager, Tokio Marine HCC
- Paul Connolly – Managing Director, Turner & Townsend
This article was originally published by BRE Buzz on 6 Dec 2016. It was written by Ali Nicholl.
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