Engagement methods
Engagement Overlay to the RIBA Plan of Work, published by the RIBA in January 2024, states in relation to engagement methods:
Select appropriate methods according to the scope and purpose of engagement. The participants and project team needs the balance of digital and in-person engagement, capabilities, proportionality, site context, project scale, resources, budget (including non-cash or cash reciprocal payments to participants), programme and timelines. Refer to the reference for information on methodology:
- One size does not fit all;
- Listen and explore through different lenses; inclusive, diverse, representative; and
- Individual to collective: to enable ‘depth’ and ‘breadth’.
When planning and implementing engagement methodology, it is essential to consider the different segments within communities and tailor the approach accordingly. This may involve employing various communication methods, utilising multiple languages, considering accessibility needs, and providing opportunities for different voices to be heard.
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