- Project plans
- Project activities
- Legislation and standards
- Industry context
Last edited 16 Jul 2014
Communication and document control - the way to project success
Communication and document control; the way to project success
- Terence McDonough
- MSc Construction Project Management
- School of the Built Environment
- Faculty of Technology and Environment
- Liverpool John Moores University
- September 2011
 Abstract and conclusions
The purpose of this dissertation was to explore what is not or has not been studied before with regards to document control, to add to the existing knowledge and to suggest a way forward that would benefit the industry.
Prior literature was used to identify existing studies, document control, Web Based Project Management Systems (WBPMS), Project Assisted Management Systems (P-ASM) and trains of thought within the construction industry. An interview / questionnaire was designed to gather perceptions and identify frustrations among professionals to answer how the industry can improve by avoiding conflict, reducing time and to identify what is missing or not being recorded.
The findings / results showed that there was a genuine frustration from most respondents with regards to communications, trust and honesty. The main finding was that there is no standard filing system, even across organisations from project to project. There appears to be the need for standardisation with regards to filing systems on site and throughout the construction industry.
The emergence of Web Based Project Management Systems (WBPMS) and Project Assisted Management Systems (P-AMS) along with the wider industry could embrace a standard filing system which could be taught in universities and colleges nationally and globally. A standard filing system could be used from the smallest project, to mega project lasting years. The system might be called Standard Document Control for Construction and Civil Engineering Projects (SDCCCEP).
A standard filing system could be taught in the colleges and universities. A graduate, trainee or apprentice could start on site and know where for example the Health and safety file is, where they could find emergency numbers for the client or services such as water, gas, electricity and so on.
A further recommendation would be to collect sample standard forms and templates in use, select the best and submit them to a professional body for their recommendation as the Industries Standard Forms which can have a text box header for company logo’s address etc.
One respondent to Q14 How would you or what would you recommend for improving communication between the customer and the contractor and or the whole supply chain? Answered: “Not applicable as systems are constantly evolving” which the researcher acknowledges to be true, and so suggests templates could be standard but might evolve as and when required across the industry.
Featured articles and news
EIRs define what is needed from the employer's internal team and suppliers for project development.
The full keynote speech by Sir James Bevan, Environment Agency CEO, on the future of flood protection.
After 6 years, the Metropolitan Police admit they supplied information to the construction workers blacklist.
It's nearly two years since level 2 BIM was made a minimum requirement on certain public projects. But what actually is it?
Renowned water expert Prof. Martin van Veelen challenges political leaders to do more on safe and clean water supplies.
Inquiry criticises PwC for "milking the Carillion cow dry".
A recent roundtable discussed the future of transport in the UK – including the role of connected and autonomous vehicles.
Architects report cancelled projects and uncertainty concerns in a new RIBA survey on Brexit.
Quality helps eliminate defects, but it can also drive improvement and increase profit.
PII provides insurance cover against negligence claims and is widely used where services are being provided.
Rogers Stirk Harbour + Partners release first images of their planned new addition to the Toronto skyline.