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Last edited 02 Feb 2022
The Water Bill Glossary: water terms was published by the Department for Environment, Food and Rural Affairs in November 2013. It was published for the purpose of defining and explaining terminology or jargon used in relation to the Water Act 2014.
In this context, it defines upstream as, ‘The elements of the water and sewerage value chain that do not directly involve the customer, i.e. those activities related to the abstraction or collection of water and sewerage, treatment and distribution. Upstream services are services that are not covered by the retail definition in Ofwat’s price review methodology.'
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