Resident engagement strategy
There is a requirement on the accountable person to produce and run a comprehensive resident engagement strategy. This should set out how the accountable person will deliver resident involvement and participation in their buildings and outlines what residents can expect by way of communication and how they can get involved and raise concerns.
Ref A reformed building safety regulatory system, Government response to the ‘Building a Safer Future’ consultation, Ministry of Housing, Communities and Local Government, April 2020.
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