- Project plans
- Project activities
- Legislation and standards
- Industry context
Last edited 11 Apr 2018
RIBA professional conduct guidance
The Royal Institution of British Architects (RIBA) maintains a Code of Professional Conduct for its members to promote professional good conduct and best practice. It sets out the standards of professional conduct and practice that the institute requires of its members.
In July 2016, the RIBA published new professional conduct guidance to support the RIBA Code of Professional Conduct. The guidance, agreed by RIBA Council takes the form of eight notes that augment the principles of good practice:
- GN1, Integrity, conflicts, etc.
- GN2, Advertising.
- GN3, Appointments.
- GN4, Insurance.
- GN5, Continued professional development.
- GN6, Relationships.
- GN7, Employment and equal opportunities.
- GN8, Complaints and dispute resolution.
The two key changes relate to complaints handling and taking over a project already started by someone else:
- The complaints handling guidance is intended help prevent complaints from escalating to the point at which they involve formal approaches to the RIBA Professional Standard office, as this often takes place before the architect has had the opportunity to address the complaint themselves. The new guidance proposes that a formal written procedure for handling disputes and complaints should be available on request to potential complainants.
- When taking over projects already started by someone else, architects are advised to have in place procedures, including templates for communications to the previous architect and the client. The guidance makes clear that the existence of a dispute should not necessarily prevent the architect taking over the project, but that they should endeavour to understand the facts of the dispute and to use their judgement as to whether to proceed.
Adam Williamson, RIBA Head of Professional Standards said “The RIBA Code of Conduct and accompanying guidance are not intended as rules, but as principles for good practice. They need to react to the expectations of clients and the profession. I hope that these revisions will allow members to develop frameworks which will help avoid some of the pitfalls of practice and make for smoother client relationships.”
The revised guidance notes are published alongside the Code of Conduct.
 Find out more
 Related articles on Designing Buildings Wiki
- Architect's fees.
- Architects Registration Board.
- Professional conduct.
- RIBA Code of Professional Conduct
- RIBA Concise Building Contract.
- RIBA Domestic Building Contract.
- RIBA plan of work.
- RIBA plan of work v project plans v OGC gateways.
- The history of the architectural profession.
- What is a Chartered Practice?
Featured articles and news
An introductory article to external works - all activities carried out to the external environment of a building project.
With the clock ticking, RIBA say that a 'no deal Brexit' will be "disastrous" for the architecture profession.
The focus is generally on the lime binder, but the aggregate is actually the most significant element.
The importance of communication, collaboration and simplicity when planning construction projects.
New working group is set up to consider options for raising standards across the property agent sector.
BSRIA provide a top 10 list of recent legislation and guidance affecting buildings.
Record third-time winner of the RIBA Stirling Prize - our profile of one of the world's most celebrated architects.
Foster + Partner's London Bloomberg HQ building wins the 2018 Stirling Prize.
A release schedule is prepared if not all required information has been prepared or issued when the contract is executed.
UKCW report shows industry changing on fire safety ahead of government regulation.