Quality policy
Code of Quality Management, published by CIOB in 2019 suggests that a Quality Policy: ‘...defines the objectives for quality and the organisation’s commitment to quality. The quality policy shall be relevant to the organisational goals and the expectations and needs of its customers. The organisation must ensure that the policy is understood, implemented, and maintained at all levels of the organisation.'
It suggests that: ‘The Quality Policy should outline the systems and procedures in pursuit of the quality targets, stating expectations of the project team, and all other stakeholders that work on / visit the site. It should state the roles, responsibilities and authorities of the project team and the specialty contractor requirements to ensure they meet the quality standards on the project. The objectives and effectiveness of the Quality Policy should be subject to audit on a regular basis, at least annually, to ensure targets are met and the Policy remains effective in a changing business, construction and compliance / legislation environment.’
--CIOB
[edit] Related articles on Designing Buildings Wiki
- Change control: a quality perspective.
- CIOB.
- CIOB articles.
- Construction quality.
- Cost of quality.
- Design quality for buildings.
- Inspection and test plan
- ISO 9001.
- Lifts and escalators: a quality perspective
- Mobilisation to site: a quality perspective
- Project quality plan.
- Quality assurance.
- Quality in construction projects.
- Quality management system.
- Quality.
- Structural steelwork: a quality perspective.
Featured articles and news
Professional practical experience for Architects in training
The long process to transform the nature of education and professional practical experience in the Architecture profession following recent reports.
A people-first approach to retrofit
Moving away from the destructive paradigm of fabric-first.
International Electrician Day, 10 June 2025
Celebrating the role of electrical engineers from André-Marie Amperè, today and for the future.
New guide for clients launched at Houses of Parliament
'There has never been a more important time for clients to step up and ...ask the right questions'
The impact of recycled slate tiles
Innovation across the decades.
EPC changes for existing buildings
Changes and their context as the new RdSAP methodology comes into use from 15 June.
Skills England publishes Sector skills needs assessments
Priority areas relating to the built environment highlighted and described in brief.
BSRIA HVAC Market Watch - May 2025 Edition
Heat Pump Market Outlook: Policy, Performance & Refrigerant Trends for 2025–2028.
Committing to EDI in construction with CIOB
Built Environment professional bodies deepen commitment to EDI with two new signatories: CIAT and CICES.
Government Grenfell progress report at a glance
Line by line recomendation overview, with links to more details.
An engaging and lively review of his professional life.
Sustainable heating for listed buildings
A problem that needs to be approached intelligently.
50th Golden anniversary ECA Edmundson apprentice award
Deadline for entries has been extended to Friday 27 June, so don't miss out!
CIAT at the London Festival of Architecture
Designing for Everyone: Breaking Barriers in Inclusive Architecture.
Mixed reactions to apprenticeship and skills reform 2025
A 'welcome shift' for some and a 'backwards step' for others.