Consumer Code for New Homes (CCNH)
The Consumer Code for New Homes (CCNH) provides mandatory requirements for all registered developers. Approved by the Chartered Trading Standards Institute, the code was established to ensure best practice and set higher standards for the marketing, selling and purchasing of new homes.
A home will be covered by CCNH if it has been built and sold by a registered member, and the provisions of the code apply to the new home for 2 years after the date of completion of the sale.
The code covers the following stages in the new home buying process:
If a developer breaches the code, a range of sanctions can be applied, including removal from the register of members.
The code does not affect the legal rights of the buyer, or legislation regarding the sale and marketing of new homes.
The code sets out various assurances to the buyers of new homes, which include:
- Fair treatment by the developer (and agent).
- Legal and professional status of the developer.
- Standards of construction.
- Expected service levels.
- Maintenance requirements.
- Access to speedy, low-cost dispute resolution arrangements.
- Support for people in a vulnerable position.
The code does not apply to:
- Second-hand properties.
- New-build properties not sold by a registered developer.
- Properties remaining under the developer’s ownership.
- Properties acquired by social landlords for rent.
- Properties acquired by partnerships, commercial landlords, corporate bodies, charities, and so on.
- Properties built by self-builders.
- Properties assigned or sub-sold by an investor to a third party
[edit] Find out more
[edit] Related articles on Designing Buildings Wiki
- Affordable housing.
- Consumer Code for Home Builders.
- Developer.
- Development appraisal.
- National Housing Taskforce.
- National Planning Policy Framework.
- New Homes Bonus.
- Starter homes.
[edit] External resources
Featured articles and news
Built to defend British waters, only to serve as pirate radio stations later.
A balanced approach to the office
Wellbeing to influence mix of home and office based working.
An introduction to cobotics.
Survey reports on outlook for the engineering sector.
A simple path to possible error avoidance.
Construction + technology = ConTech.
Social distancing and construction sites
New low and high tech tools enter the marketplace.
Report looks at mental health in the built environment.
Radiant wall heating method to control rising damp.
What future infrastructure provision might look like.
Highlighting the health benefits of home improvement.
Pavilions for music, entertainment, and leisure. Book review.
Broadening our understanding of Dublin’s chequered social history.
What are those little green huts?
The charm of London's Cabmen's shelters.
Future Weather Files research tool looking for feedback.
Exploring the Colour Rendering Index.
Why it's important to find out what went wrong.