Last edited 13 May 2019

Champions for construction clients

It is important on all projects that there are designated client champions, '...to take responsibility for design quality throughout the project. This may be the departmental champion with a responsibility for all the organisation’s construction projects or an individual assigned the role specifically for the project (ref. Achieving Excellence Guide 9 - Design Quality).

It can be appropriate to appoint a number of champions:

Special interest champions could be appointed to represent:

The role of champions might include:

It is important that design champions are appointed as soon as possible so that they can play a part in establishing the vision for the project. This will make them more likely to defend the vision.

Design champions do not need to have experience of construction projects, it is more important that their role is clearly defined and they are given the authority, time and support to enable them to perform this role. For many of those involved, the project will be a ‘parallel activity’ carried out in addition their day job. This means that their individual goals need to be re-aligned to include the project goals, rather than just being linked to their normal day job.

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