- Project plans
- Project activities
- Legislation and standards
- Industry context
Last edited 19 Mar 2018
Champions for construction clients
It is important on all projects that there are designated client champions, '...to take responsibility for design quality throughout the project. This may be the departmental champion with a responsibility for all the organisation’s construction projects or an individual assigned the role specifically for the project (ref. Achieving Excellence Guide 9 - Design Quality).
It can be appropriate to appoint a number of champions:
- A senior design champion might be appointed to ensure that schemes do not proceed until they achieve an acceptable level of design quality.
- A project-level design champion might become more involved in the detail of the design.
- Special interest champions, might represent the interests of particularly important aspects of the project.
Special interest champions could be appointed to represent:
- Design quality.
- Customer interests.
- Staff interests.
- Information technology.
- Change management.
- Facilities management.
- A soft landings champion to ensure the design optimises operational performance and that there is a smooth transition from construction to occupation.
The role of champions might include:
- Articulating the vision for the project.
- Articulating the client's design quality aspirations.
- Ensuring that design objectives are clearly described in briefing documents.
- Evaluating design quality throughout the design process.
- Chairing user panels relevant to their particular area of responsibility.
Design champions do not need to have experience of construction projects, it is more important that their role is clearly defined and they are given the authority, time and support to enable them to perform this role. For many of those involved, the project will be a ‘parallel activity’ carried out in addition their day job. This means that their individual goals need to be re-aligned to include the project goals, rather than just being linked to their normal day job.
 Find out more
 Related articles on Designing Buildings Wiki
- BREEAM sustainability champion.
- Client requirements.
- Consultation process.
- Design quality.
- Design review.
- Integrated project team.
- Soft landings.
- Stakeholder map.
- Third party dependencies.
- User panels.
 External references
Featured articles and news
RIBA launches a consultation on a new Plan of Work for Fire Safety.
This article offers some basic rules to follow when writing your next specification.
The iconic Mackintosh Building will definitely be rebuilt, board chairwoman confirms.
The machinery used to fashion stone has changed dramatically - and so have the products.
This type of pile provides support to the building, as well as acting as a heat source and a heat sink.
Why investors are adopting the SDGs and why civil engineering could be crucial for delivering them.
Read about all the winners from the London ceremony of CIAT's 2018 Architectural Technology Awards.
How do you find the right stone to conserve historic buildings?
Appointment agreements often include a ‘scope of services’ setting out the consultant's performance on a project.
BSRIA study shows an increase of pre-terminated fibre connectivity.
Director of PiP Architecture explores the application of biophilic design principles.