Last edited 08 Mar 2021



[edit] Introduction

TrustMark is a government-endorsed scheme for trusted tradesmen in the domestic sector. It is a ‘not for profitsocial enterprise that can be used by consumers to find reputable tradespeople for small home renovations, repair, maintenance and improvement (RMI) projects and energy efficiency and retrofit activities.

[edit] History

TrustMark was established in 2005 in an effort to curtail the activities of unscrupulous members of the construction industry. The organisation’s administrative activities operate within a Master Licence Agreement issued by the Government’s Department for Business, Energy and Industrial Strategy (BEIS). TrustMark’s practices are overseen by an independent Board and a network of councils and panels.

[edit] Parameters of operations

Tradespeople registered under the TrustMark scheme are required to follow specific business practices including Framework Operating Requirements, a Code of Conduct and Customer Charter. Should a problem arise with a TrustMark tradesperson, customers can contact the organisation to assist with achieving a resolution.

[edit] Updates

On 4 August 2020, the Government announced that tradespeople must register for TrustMark accreditation to take part in the £2 billion Green Homes Grants programme, which will cover a range of green home improvements.

[edit] Related articles on Designing Buildings Wiki

[edit] External resources

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