TrustMark
Contents |
[edit] Introduction
TrustMark is a government-endorsed scheme for trusted tradesmen in the domestic sector. It is a ‘not for profit’ social enterprise that can be used by consumers to find reputable tradespeople for small home renovations, repair, maintenance and improvement (RMI) projects and energy efficiency and retrofit activities.
[edit] History
TrustMark was established in 2005 in an effort to curtail the activities of unscrupulous members of the construction industry. The organisation’s administrative activities operate within a Master Licence Agreement issued by the Government’s Department for Business, Energy and Industrial Strategy (BEIS). TrustMark’s practices are overseen by an independent Board and a network of councils and panels.
[edit] Parameters of operations
Tradespeople registered under the TrustMark scheme are required to follow specific business practices including Framework Operating Requirements, a Code of Conduct and Customer Charter. Should a problem arise with a TrustMark tradesperson, customers can contact the organisation to assist with achieving a resolution.
[edit] Updates
On 4 August 2020, the Government announced that tradespeople must register for TrustMark accreditation to take part in the £2 billion Green Homes Grants programme, which will cover a range of green home improvements.
[edit] Related articles on Designing Buildings
- Appointing consultants for building design and construction.
- BS 9991:2015 Fire safety in the design, management and use of residential buildings. Code of practice.
- Get ready for green jobs and upgrade projects.
- Government urged to include home energy retrofits in Industrial Strategy.
- PAS 2035.
- PAS 2038:2021 Retrofitting non-domestic buildings for improved energy efficiency.
- Why a career in construction?
[edit] External resources
- TrustMark, Code of Conduct.
- TrustMark, Customer Charter.
- TrustMark, Framework Operating Requirements.
Featured articles and news
Creativity, conservation and craft at Barley Studio. Book review.
The challenge as PFI agreements come to an end
How construction deals with inherit assets built under long-term contracts.
Skills plan for engineering and building services
Comprehensive industry report highlights persistent skills challenges across the sector.
Choosing the right design team for a D&B Contract
An architect explains the nature and needs of working within this common procurement route.
Statement from the Interim Chief Construction Advisor
Thouria Istephan; Architect and inquiry panel member outlines ongoing work, priorities and next steps.
The 2025 draft NPPF in brief with indicative responses
Local verses National and suitable verses sustainable: Consultation open for just over one week.
Increased vigilance on VAT Domestic Reverse Charge
HMRC bearing down with increasing force on construction consultant says.
Call for greater recognition of professional standards
Chartered bodies representing more than 1.5 million individuals have written to the UK Government.
Cutting carbon, cost and risk in estate management
Lessons from Cardiff Met’s “Halve the Half” initiative.
Inspiring the next generation to fulfil an electrified future
Technical Manager at ECA on the importance of engagement between industry and education.
Repairing historic stone and slate roofs
The need for a code of practice and technical advice note.
Environmental compliance; a checklist for 2026
Legislative changes, policy shifts, phased rollouts, and compliance updates to be aware of.