TrustMark
Contents |
[edit] Introduction
TrustMark is a government-endorsed scheme for trusted tradesmen in the domestic sector. It is a ‘not for profit’ social enterprise that can be used by consumers to find reputable tradespeople for small home renovations, repair, maintenance and improvement (RMI) projects and energy efficiency and retrofit activities.
[edit] History
TrustMark was established in 2005 in an effort to curtail the activities of unscrupulous members of the construction industry. The organisation’s administrative activities operate within a Master Licence Agreement issued by the Government’s Department for Business, Energy and Industrial Strategy (BEIS). TrustMark’s practices are overseen by an independent Board and a network of councils and panels.
[edit] Parameters of operations
Tradespeople registered under the TrustMark scheme are required to follow specific business practices including Framework Operating Requirements, a Code of Conduct and Customer Charter. Should a problem arise with a TrustMark tradesperson, customers can contact the organisation to assist with achieving a resolution.
[edit] Updates
On 4 August 2020, the Government announced that tradespeople must register for TrustMark accreditation to take part in the £2 billion Green Homes Grants programme, which will cover a range of green home improvements.
[edit] Related articles on Designing Buildings
- Appointing consultants for building design and construction.
- BS 9991:2015 Fire safety in the design, management and use of residential buildings. Code of practice.
- Get ready for green jobs and upgrade projects.
- Government urged to include home energy retrofits in Industrial Strategy.
- PAS 2035.
- PAS 2038:2021 Retrofitting non-domestic buildings for improved energy efficiency.
- Why a career in construction?
[edit] External resources
- TrustMark, Code of Conduct.
- TrustMark, Customer Charter.
- TrustMark, Framework Operating Requirements.
Featured articles
Check out some of the best features and news from Designing Buildings as well as key stories from around the web.
New guidance for professional practice, cultural change and regulation in social housing.
The heritage of nuclear and conventional power stations.
New measures to stop people being ripped off
Government to protect families from cowboy builders and aggressive bailiffs.
New Futurebuild showcase brings an innovation-first approach.
National Planning Policy Framework
Understanding the 2026 changes.
ECA's public affairs priorities
Member consultation opens to shape priorities for 2027 to 2030.
Dutyholder responsibilities from 1 July 2026.
Where performance meets practice
The Building Envelope Stage at UKCW Birmingham.
CIAT publishes briefing on planning reforms.
Leaders in Learning for Practice Network
Call for conservation leaders in learning to register interest in new network.
The importance of early engagement
Construction lessons from the Trillium HealthWorks Experience Centre.
Mayors are to be given planning call in powers
Mayors across England will be able to make the most important planning decisions.