Supplier inputs process outputs and customers
Construction Quality Planning Guide, Draft for Consultation, Published by the Construction Innovation Hub in May 2020, describes Supplier, Inputs, Process, Outputs and Customers (SIPOC) as: ‘A tool from six sigma that provides a tabular summary of the inputs to outputs of one or more processes, known as a SIPOC diagram. Some organisations refer to it as COPIS in order to put the emphasis on customer requirements.’
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