Last edited 25 Jan 2021

Self-service kiosk

Also known as an interactive kiosk, a self-service kiosk is a screen device that is used to display information or facilitate an action. Unlike a standard tablet kiosk, a self-service kiosk is one people use themselves.

Self-service kiosks can have several purposes, including:

  1. Saving human resources.
  2. Reducing waiting times for customers.
  3. Providing services to more people in a shorter time.
  4. Offering multiple features and functions (such as offering information, taking payments, printing tickets and so on).

Self-service kiosks of various shapes and sizes are used in supermarkets, hospitals, fast food restaurants, railway stations, airports and other types of facilities with a high level of customer interaction.

[edit] Related articles on Designing Buildings Wiki

Designing Buildings Anywhere

Get the Firefox add-on to access 20,000 definitions direct from any website

Find out more Accept cookies and
don't show me this again
"