Last edited 08 Mar 2021

Self-service kiosk

Also known as an interactive kiosk, a self-service kiosk is a screen-based device used to display information or facilitate an action. Unlike a standard tablet kiosk, a self-service kiosk is one that people use themselves.

Self-service kiosks can have several purposes, including:

  1. Saving human resources.
  2. Reducing waiting times for customers.
  3. Providing services to more people.
  4. Offering multiple features and functions (such as offering information, taking payments, printing tickets and so on).

Self-service kiosks of various shapes and sizes are used in supermarkets, hospitals, fast food restaurants, railway stations, airports, hotels, office receptions and other types of facilities with a high level of user interaction.

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