Consumer Contracts Regulations
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 are applicable to all contracts for the provision of goods from 13 June 2014. They replace the previous Consumer Protection (Distance Selling) Regulations 2000 and the Cancellation of Contracts made in a Consumer's Home or Place of Work, etc. Regulations 2008.
The regulations apply to off-premises contracts, distance contracts and on-premises contracts.
The regulations set out the following:
- The information a trader must give to a consumer before and after making a sale.
- How that information should be provided.
- The right for consumers to change their minds when purchasing from a distance or off-premises.
- Delivery times and passing of risk.
- A prohibition on any additional payments which appear as a default option.
- A prohibition on consumers having to pay in excess of the basic rate for post-contract customer help lines.
Schedule 1 to the regulations details the information that must be provided for on-premises contracts whilst Schedule 2 details the information for off-premises contracts. Schedule 3 provides details on cancellation rights for all distance and off-premises sellers.
Guidance information on the implementation of the regulations is provided in the government booklet ‘Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, Implementing Guidance, December 2013’.
See also: Advice from CIAT about the cancellation of consumer contracts.
[edit] Related articles on Designing Buildings Wiki.
- Advice from CIAT about the cancellation of consumer contracts.
- Appointing consultants.
- Back-to-back provisions in construction contacts.
- Breach of contract.
- Construction contracts.
- Construing a contract.
- Contract conditions.
- Contract documents.
- Contract v tort.
- Contracts under seal v under hand.
- Consumer.
- Consumer contract.
- Consumer rights act.
- Cooling off period.
- Essentials of a contract.
- Express and implied terms in construction contracts.
- Housing Grants, Construction and Regeneration Act HGRA.
- Modifying clauses in standard forms of contract.
- Scheme for Construction Contracts.
- The Contracts (Rights of Third Parties) Act
[edit] External references
- Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
- Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, Implementing Guidance, December 2013.
Featured articles and news
CLC and BSR process map for HRB approvals
One of the initial outputs of their weekly BSR meetings.
Building Safety Levy technical consultation response
Details of the planned levy now due in 2026.
Great British Energy install solar on school and NHS sites
200 schools and 200 NHS sites to get solar systems, as first project of the newly formed government initiative.
600 million for 60,000 more skilled construction workers
Announced by Treasury ahead of the Spring Statement.
The restoration of the novelist’s birthplace in Eastwood.
Life Critical Fire Safety External Wall System LCFS EWS
Breaking down what is meant by this now often used term.
PAC report on the Remediation of Dangerous Cladding
Recommendations on workforce, transparency, support, insurance, funding, fraud and mismanagement.
New towns, expanded settlements and housing delivery
Modular inquiry asks if new towns and expanded settlements are an effective means of delivering housing.
Building Engineering Business Survey Q1 2025
Survey shows growth remains flat as skill shortages and volatile pricing persist.
Construction contract awards remain buoyant
Infrastructure up but residential struggles.
Home builders call for suspension of Building Safety Levy
HBF with over 100 home builders write to the Chancellor.
CIOB Apprentice of the Year 2024/2025
CIOB names James Monk a quantity surveyor from Cambridge as the winner.
Warm Homes Plan and existing energy bill support policies
Breaking down what existing policies are and what they do.
Treasury responds to sector submission on Warm Homes
Trade associations call on Government to make good on manifesto pledge for the upgrading of 5 million homes.
A tour through Robotic Installation Systems for Elevators, Innovation Labs, MetaCore and PORT tech.
A dynamic brand built for impact stitched into BSRIA’s building fabric.
BS 9991:2024 and the recently published CLC advisory note
Fire safety in the design, management and use of residential buildings. Code of practice.