Maintenance contracts - a guide to best practice for procurement
BSRIA is a non-profit distributing, member-based association, providing specialist services in construction and building services. In November 2016, BSRIA published BG66/2016 Maintenance Contracts: A guide to best practice for procurement.
This guide is aimed at helping clients, facilities managers and their organisations to understand better the key success factors in procuring maintenance contracts.
Building maintenance can be carried out by outsourcing or by using in-house teams, but generally, maintenance operations use a mix-and-match service delivery vehicle.
This publication explains what is involved at each stage in the maintenance procurement process, as well as providing a clear guide to minimising risks and ensuring that value for money is being achieved.
It covers the development of contracts and specifications for maintenance, the tendering process, and monitoring and control. The guide promotes cutting-edge tender processes and procedures, and supports the development of contract documentation.
It is expected that clients, facilities managers and their organisations will benefit from using the guide to better understand the key success factors in procuring maintenance contracts.
David Bleicher, Training & Publications Manager, said: “This guide is a general introduction to maintenance contracts and best practice for procurement. It explains how maintenance contracts should be let and what activities and methods can be used to achieve best practice with tendering. The guide emphasises the importance of building positive working relationships between the client and the facilities management contractor.”
--BSRIA
[edit] Related articles on Designing Buildings Wiki
- BSRIA articles on Designing Buildings Wiki.
- Facilities management.
- Facility procurement standards.
- In-house or outsource maintenance.
- Maintenance.
- NEC4 Facilities Management Contract.
- Operation, maintenance and training (OMT).
- Post project review.
- Service level agreement.
- Soft landings.
- Working with maintenance contractors.
Featured articles and news
A case study and a warning to would-be developers
Creating four dwellings for people to come home to... after half a century of doing this job, why, oh why, is it so difficult?
Reform of the fire engineering profession
Fire Engineers Advisory Panel: Authoritative Statement, reactions and next steps.
Restoration and renewal of the Palace of Westminster
A complex project of cultural significance from full decant to EMI, opportunities and a potential a way forward.
Apprenticeships and the responsibility we share
Perspectives from the CIOB President as National Apprentice Week comes to a close.
The first line of defence against rain, wind and snow.
Building Safety recap January, 2026
What we missed at the end of last year, and at the start of this...
National Apprenticeship Week 2026, 9-15 Feb
Shining a light on the positive impacts for businesses, their apprentices and the wider economy alike.
Applications and benefits of acoustic flooring
From commercial to retail.
From solid to sprung and ribbed to raised.
Strengthening industry collaboration in Hong Kong
Hong Kong Institute of Construction and The Chartered Institute of Building sign Memorandum of Understanding.
A detailed description from the experts at Cornish Lime.
IHBC planning for growth with corporate plan development
Grow with the Institute by volunteering and CP25 consultation.
Connecting ambition and action for designers and specifiers.
Electrical skills gap deepens as apprenticeship starts fall despite surging demand says ECA.
Built environment bodies deepen joint action on EDI
B.E.Inclusive initiative agree next phase of joint equity, diversity and inclusion (EDI) action plan.
Recognising culture as key to sustainable economic growth
Creative UK Provocation paper: Culture as Growth Infrastructure.
Futurebuild and UK Construction Week London Unite
Creating the UK’s Built Environment Super Event and over 25 other key partnerships.
Welsh and Scottish 2026 elections
Manifestos for the built environment for upcoming same May day elections.
Advancing BIM education with a competency framework
“We don’t need people who can just draw in 3D. We need people who can think in data.”

























