Last edited 22 Jun 2021

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BSRIA Institute / association Website

Maintenance contracts - a guide to best practice for procurement


BSRIA is a non-profit distributing, member-based association, providing specialist services in construction and building services. In November 2016, BSRIA published BG66/2016 Maintenance Contracts: A guide to best practice for procurement.

This guide is aimed at helping clients, facilities managers and their organisations to understand better the key success factors in procuring maintenance contracts.

Building maintenance can be carried out by outsourcing or by using in-house teams, but generally, maintenance operations use a mix-and-match service delivery vehicle.

This publication explains what is involved at each stage in the maintenance procurement process, as well as providing a clear guide to minimising risks and ensuring that value for money is being achieved.

It covers the development of contracts and specifications for maintenance, the tendering process, and monitoring and control. The guide promotes cutting-edge tender processes and procedures, and supports the development of contract documentation.

It is expected that clients, facilities managers and their organisations will benefit from using the guide to better understand the key success factors in procuring maintenance contracts.

David Bleicher, Training & Publications Manager, said: “This guide is a general introduction to maintenance contracts and best practice for procurement. It explains how maintenance contracts should be let and what activities and methods can be used to achieve best practice with tendering. The guide emphasises the importance of building positive working relationships between the client and the facilities management contractor.”


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