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Last edited 01 Mar 2021
Fayol's 14 principles of management
He gained experience working in the mines and improved the company he worked in from verge of bankruptcy to success. He wrote a book ‘General and Industrial Management’ that captures the 14 principles of management that can be used across any industry and which he believes can be taught.
The principles are:
- Division of work - Workers with specialist skills becomes increasingly skilled and more efficient, which can increase productivity.
- Authority and responsibility - Managers must be allowed the authority to give orders but they must be aware of the responsibility that comes with it.
- Discipline - Discipline must be upheld but the methods are flexible.
- Unity of command - Employees should have only one direct supervisor.
- Unity of direction - Teams with the same objective should be working under the direction of one manager, using one plan. This will ensure a well-coordinated execution.
- Subordination of individual interest to the general interest - The team as a whole is more important than the individual, including the manager.
- Remuneration - Fair remuneration will lead to satisfied workers. This might include both financial and non-financial rewards.
- Centralisation - Decision making should be balanced in terms of employee involvement.
- Scaler chain - Employees should be clear of their position concerning the business hierarchy.
- Order - The workplace should be clean, safe and tidy.
- Equity - Managers should maintain fairness to all employees and apply discipline but also kindness.
- Stability of tenure of personnel - Managers should strive to minimise personnel turnover.
- Initiative - Employees should have appropriate freedom to create and carry out plans.
- Esprit de corps - Organisations should strive to promote team spirit, loyalty and unity.
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