To help develop this article, click 'Edit this article' above
An Ombudsman is an independent office holder who investigates and rules on complaints from members of the public about maladministration in government and in particular services in the public and private sectors. An ombudsman may use mediation as part of their dispute resolution procedures. The powers of an ombudsman vary. Mostly they are only able to make recommendations, but a few can make decisions that are enforceable through the courts.
Following a review commissioned by Communities Secretary Eric Pickles and conducted by Robert Gordon CB, the UK government confirmed in November 2013 that it is considering creating a single ombudsman for public services in England establishing a one-stop-shop for problems or complaints. See gov.uk for more information.
 Related articles on Designing Buildings Wiki
 External references
- Gov.uk Ombudsman to offer better public redress service. 29 November 2013.
Featured articles and news
MVRDV reveal designs for a strange holiday villa in Taiwan.
New milestone achieved with launch of new safety lanyard for working from height.
A quick introductory article about preliminaries in construction.
Brandenburg Gate - an historic structure that went from symbolising German partition to European unity.
A discussion between construction key players and leading insurers on the future outlook for construction insurance.
New guide from BSRIA on building performance evaluation in domestic buildings.
Rogers Stirk Harbour and Partners complete new trio of towers at Sydney Harbour.
With a new government consultation underway, ICE look at creating a smarter, more flexible energy system.
International Ethics Standards Coalition publishes first set of ethics principles for built environment professionals.
British Antarctic Survey announces research station is to relocate 23km due to growing crack in the ice shelf.
A great example of mimetic architecture with the Fish Building of India.