Ombudsman
To help develop this article, click 'Edit this article' above
An Ombudsman is an independent office holder who investigates and rules on complaints from members of the public about maladministration in government and in particular services in the public and private sectors. An ombudsman may use mediation as part of their dispute resolution procedures. The powers of an ombudsman vary. Mostly they are only able to make recommendations, but a few can make decisions that are enforceable through the courts.
Following a review commissioned by Communities Secretary Eric Pickles and conducted by Robert Gordon CB, the UK government confirmed in November 2013 that it is considering creating a single ombudsman for public services in England establishing a one-stop-shop for problems or complaints. See gov.uk for more information.
[edit] Find out more
[edit] Related articles on Designing Buildings Wiki
[edit] External references
- Gov.uk Ombudsman to offer better public redress service. 29 November 2013.
Featured articles and news
The David Lloyd Lymington Sports Village was 'Commended' in CIAT's 2018 AT Awards.
How do we make the smart city a reality?
Sir Nicholas Grimshaw has been awarded the UK’s highest honour for architecture.
Protecting the construction industry from Brexit.
Building Information Modelling
Conceiving buildings collaboratively, testing them virtually.
Effective collaboration in post-disaster response and recovery
How do you prepare a claim for an extension of time and ensure it isn't rejected?
How innovative ‘design thinking’ may lead to new surface-water solutions.
What will be this year's office design trends?
Enhancing sustainability and resilience in disaster response.
Environmental impact assessments
What are EIAs, why are they needed and for which type of project?