Ombudsman
To help develop this article, click 'Edit this article' above
An Ombudsman is an independent office holder who investigates and rules on complaints from members of the public about maladministration in government and in particular services in the public and private sectors. An ombudsman may use mediation as part of their dispute resolution procedures. The powers of an ombudsman vary. Mostly they are only able to make recommendations, but a few can make decisions that are enforceable through the courts.
Following a review commissioned by Communities Secretary Eric Pickles and conducted by Robert Gordon CB, the UK government confirmed in November 2013 that it is considering creating a single ombudsman for public services in England establishing a one-stop-shop for problems or complaints. See gov.uk for more information.
[edit] Find out more
[edit] Related articles on Designing Buildings Wiki
[edit] External references
- Gov.uk Ombudsman to offer better public redress service. 29 November 2013.
Featured articles and news
Read about RSHP's British Museum extension which has been shortlisted for the 2017 Stirling Prize.
Read our introductory article to building a house extension.
More updates from DCMS about the large-scale testing of cladding systems and the number of buildings affected.
UandI secure resolution to grant planning consent for major new regeneration project.
Infrastructure and the historic environment
IHBC article considers how heritage is dealt with when infrastructure schemes are authorised.
It was the tallest structure in the world for 3,800 years, but to this day the exact construction techniques are a mystery.
Shortlist for the industry's most coveted award announced.
Government responds to Mark Farmer's review of industry, rejecting the call for a levy on clients.
Peter Hansford to examine what wider lessons can be learned from the fire.
Every project is subject to uncertainty. How can construction better understand uncertainty for performance improvement?
MAD Architects reveal their designs for a futuristic campus for electric car manufacturer.
Homebuyers could borrow more with better forecasting of energy bills, according to industry consortium's new report.
Read our introductory article on carbon capture and storage.
Grenfell Tower articles updated daily
