Ombudsman
An Ombudsman is an independent office holder who investigates and rules on complaints from members of the public about maladministration in government and in particular services in the public and private sectors. An ombudsman may use mediation as part of their dispute resolution procedures. The powers of an ombudsman vary. Mostly they are only able to make recommendations, but a few can make decisions that are enforceable through the courts.
Following a review commissioned by Communities Secretary Eric Pickles and conducted by Robert Gordon CB, the UK government confirmed in November 2013 that it is considering creating a single ombudsman for public services in England establishing a one-stop-shop for problems or complaints. See gov.uk for more information.
[edit] Related articles on Designing Buildings Wiki
[edit] External references
- Gov.uk Ombudsman to offer better public redress service. 29 November 2013.
Featured articles and news
The UK heating industry and the Brexit transition
An overview of the current state of the market.
UEFA guide to renovating football training facilities
Organisation offers best practices for construction and modification.
Heritage on the edge?
Prioritising tax considerations.
Reviewing the Double Diamond Design model
The four D creative process: discover, define, develop and deliver.
National Cyber Security Centre initiative is announced.
The impact of COVID-19 on global HVAC&R markets
Reviewing trends and projections.
Legislation will establish initiatives to move towards net zero.
Status determination statement
How to document contractor employment status.
Social distancing goes high tech
Tech tools to help manage people and space post-pandemic.
Eclectic Edwardian architecture
A style that ranges from mock Tudor to arts and crafts to the 'Wrenaissance'.
Free guide from Secured by Design.
Building Back Better: Circularity
BREEAM strategy for sustainability and the circular economy.
Free tool to improve the construction programming process.