Customer representative
Construction Quality Planning Guide, Draft for Consultation, Published by the Construction Innovation Hub in May 2020, defines the Customer Representative (CRe) as: ‘…the responsible and accountable person for monitoring the overall progress associated with the CQP (Construction Quality Planning) process. This role sits within the organisation that is responsible for the overall quality requirements for the project i.e., is accountable to the client. Depending on the nature of the procurement contract, different organisations may be delegated to have this responsibility. The CRe provides the final signature to approve the supply chain as production ready for the project or future projects. This term is synonymous to ‘Client Representative’.’
[edit] Related articles on Designing Buildings
Featured articles
Check out some of the best features and news from Designing Buildings as well as key stories from around the web.
CIAT calls for retrofit to be a priority.
Version 6 is now available, along with guidance for ECA members.
Post-War Homes: mid-century British architecture. Book review.
CIAT reflects on the party conferences.
CIOB announce the winners of the Art of Building photography competition.
National Scheme of Delegation introduced.
The cost of employing people remains a concern.
Code of Practice for Electrical Energy Storage Systems.
ECA calls on members to comment on draft 4th edition.
Bringing together expertise and creating cultural benefits.
CIOB celebrates positive Ofsted report.
The Building Safety Regulator announces a call for evidence.
Government approach could undermine delivery and regeneration.