70-20-10 learning model
Contents |
[edit] Introduction
70-20-10 (also referred to as 70:20:10 or 70/20/10) is a model for learning and leadership development in adults. It is based on the idea that 70% of learning comes from on the job experience and subsequent reflection, 20% comes from working with - or observing - others through developmental relationships and 10% comes from formal training programmes or coursework.
[edit] Background
The 70-20-10 learning model originated in the 1980s. It was based on Lessons of Experience, a research project on management conducted in 1988 by Morgan McCall, Michael M. Lombardo and Robert A. Eichinger, supported by the Center for Creative Leadership in the United States. In 1996, Lombardo and Eichinger formulated the results of the research into a survey that was given to a sampling of successful executives.
The survey asked variations of this question:
Please identify at least three key events in your career, things that made a difference in the way you manage now.
- What happened?
- What did you learn from it (for better or worse)?
The findings of the survey were the basis for the Career Architect Development Planner, which established the 70-20-10 model as a possible guideline for training and learning in adults.
[edit] Criticism of 70-20-10
Some researchers and training professionals have criticised the model due to the small size of the sample that was used. It has also been suggested that the lack of diversity within the survey sample (which only collected responses from established managers) might be less than effective for wider workforce development.
There has also been criticism about a lack of empirical data to support the model, leading to the suggestion that it is not scientific and should simply be a consideration rather than a prescriptive approach to professional development. Writing for Association for Talent Development in 2014, Andrew Jefferson said, “The 70-20-10 model is considered to be of greatest value as a general guideline for organisations seeking to maximise the effectiveness of their learning and development programs through other activities and inputs. The model continues to be widely employed by organizations throughout the world.”
[edit] Cultural changes
Methods of communication and learning have changed significantly with the development of online technologies. This has had some impact on the 70-20-10 model which relied on traditional (in person) formal learning approaches. As cultures have become more reliant on online sources of information, some learning approaches have shifted to the OSF (on-the-job, social, formal) ratio.
The adoption of this approach typically depends on circumstances within the organisation. For example, the on-the-job and social methods may be relied upon in situations where organisations do not offer formal training. Formal training approaches may be required in instances where there is a lack of opportunity for on-the-job or social training.
[edit] Related articles on Designing Buildings
- Continuing professional development.
- Flexible courses for lifelong learning.
- How to become a civil engineer.
- Knowledge.
- Knowledge gap.
- Learning.
- Recognised prior learning.
- Skills gap.
- Types of construction knowledge.
[edit] External resources
- Association for Talent Development, 70:20:10: Where Is the Evidence? by Andrew Jefferson.
- Career Architect Development Planner.
- Center for Creative Leadership.
- Training Industry, The OSF (On-the-Job, Social, Formal) Ratio.
Featured articles and news
Ebenezer Howard: inventor of the garden city. Book review.
The Grenfell Tower fire, eight years on
A time to pause and reflect as Dubai tower block fire reported just before anniversary.
Airtightness Topic Guide BSRIA TG 27/2025
Explaining the basics of airtightness, what it is, why it's important, when it's required and how it's carried out.
Construction contract awards hit lowest point of 2025
Plummeting for second consecutive month, intensifying concerns for housing and infrastructure goals.
Understanding Mental Health in the Built Environment 2025
Examining the state of mental health in construction, shedding light on levels of stress, anxiety and depression.
The benefits of engaging with insulation manufacturers
When considering ground floor constructions.
Lighting Industry endorses Blueprint for Electrification
The Lighting Industry Association fully supports the ECA Blueprint as a timely, urgent call to action.
BSRIA Sentinel Clerk of Works Training Case Study
Strengthening expertise to enhance service delivery with integrated cutting-edge industry knowledge.
Impact report from the Supply Chain Sustainability School
Free sustainability skills, training and support delivered to thousands of UK companies to help cut carbon.
The Building Safety Forum at the Installershow 2025
With speakers confirmed for 24 June as part of Building Safety Week.
The UK’s largest air pollution campaign.
Future Homes Standard, now includes solar, but what else?
Will the new standard, due to in the Autumn, go far enough in terms of performance ?
BSRIA Briefing: Cleaner Air, Better tomorrow
A look back at issues relating to inside and outside air quality, discussed during the BSRIA briefing in 2023.
Restoring Abbotsford's hothouse
Bringing the writer Walter Scott's garden to life.
Reflections on the spending review with CIAT.
Retired firefighter cycles world to raise Grenfell funds
Leaving on 14 June 2025 Stephen will raise money for youth and schools through the Grenfell Foundation.
Key points for construction at a glance with industry reactions.