Operations risks
The Orange Book, Management of Risk - Principles and Concepts, Published by HM Government in 2020, sets out the main principles underlying effective risk management in all government departments and arm’s length public bodies with responsibility derived from central government for public funds.
It defines operations risks as: ‘Risks arising from inadequate, poorly designed or ineffective/inefficient internal processes resulting in fraud, error, impaired customer service (quality and/or quantity of service), non-compliance and/or poor value for money.’
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