Construction clients’ charter
The Construction Clients' Charter is published by the Construction Client’s Group (CCG). It was originally developed in 2000 by the Confederation of Construction Clients (CCC) in response to the challenge by the Deputy Prime Minister to set out the minimum standards clients should adopt in construction procurement. It was launched in October 2001.
The Confederation of Construction Clients was replaced by the Construction Clients Group in 2003. It provides a single voice for construction industry clients by promoting best practice, improving value for money, shaping legislation and creating a forum for collaboration and sharing experiences.
The Construction Clients Group is part of Constructing Excellence, one of a number of cross-industry bodies established to drive change in response to the Latham Report (Constructing the Team 1994) and the Egan Report (Rethinking Construction 1998).
It is custodian of the Construction Clients’ Charter as part of its role within the Strategic Forum for Construction. The Construction Clients' Group state that ‘…the Clients’ Charter allows construction industry clients to make a clear statement of their commitment to performance improvement. Participants measure their progress against an agreed programme with increasingly demanding targets.
In 2004, to encourage greater uptake, a more accessible ‘Starter Charter’ was launched for clients with smaller or less frequent construction and maintenance programmes.
The charter was reviewed in 2007 and 2008 and a revised version was published as the Client Commitments, ‘…underpinned by benchmarking, diagnostic, accreditation and training/coaching to reduce barriers to usage’, intended to deliver better value. The Client Commitments were first published in 2012 and revised in 2013. They focus on six key areas:
- Client leadership.
- Procurement and integration.
- Health and safety.
- Design quality.
- Sustainability.
- Commitment to people.
Full details are provided in the Constructing Excellence Construction Clients’ Group, Clients’ Commitments Best Practice Guide 2013.
[edit] Find out more
[edit] Related articles on Designing Buildings Wiki
- Collaborative practices.
- Constructing Excellence.
- Construction supply chain payment charter
- Egan report.
- Fair payment practices.
- Latham report.
- Prompt payment code.
- Strategic Forum for Construction.
[edit] External references
- Constructing Excellence Construction Clients’ Group, Clients’ Commitments Best Practice Guide 2013.
Featured articles and news
We're expanding our collaborative mission by launching DB Intelligence, an exclusive market research advisory panel. Built environment professionals can now get paid to share their expertise on industry trends, products and services.
Panel members receive direct financial incentives for participating in research projects like short surveys, 1-2-1 interviews and focus groups. Register today to shape the future of the construction sector.
Planning condition discharge in England and Wales
A brief exoplanation from a building compliance expert, with further links.
Overheating guidance and tools for building designers
Guidance for dealing with element of building fabric control that have increasing importance.
Shading for housing, a design guide
From the Good Homes Alliance and British Blind and Shutter Association.
UK Standard Skills Classification (SSC)
A shared framework for describing skills needs.
Social media ban consultation comes to close
CIOB urges UK Government to consider social media’s role in careers guidance in ban debate.
The latest of eight Skills England apprenticeship units
The addition of battery manufacturing welcomed by ECA with a warning about the risks of fast-tracked apprenticeship units.
Building Control Independent Panel final report
A precis of a key report led by Dame Hackitt with full recommendations and link to the government response.
Building Safety recap April, 2026
A short and longer run-through of the month, with links to further information and sources.
CIAT May 2026 briefing.
From medieval scribes to modern word art.
ECA welcomes crackdown on late payment and push for clean energy, whilst CIOB seek fixed cladding removal timeframes.
Cyber Security in the Built Environment
Protecting projects, data, and digital assets: A CIOB Academy TIS.
Managing competence in the built environment
ITFG publishes new industry guide on how to meet the ICC principles.
The UK's campaign to reduce noise pollution: Mythbusting, articles and topic guides.