Construction clients’ charter
The Construction Clients' Charter is published by the Construction Client’s Group (CCG). It was originally developed in 2000 by the Confederation of Construction Clients (CCC) in response to the challenge by the Deputy Prime Minister to set out the minimum standards clients should adopt in construction procurement. It was launched in October 2001.
The Confederation of Construction Clients was replaced by the Construction Clients Group in 2003. It provides a single voice for construction industry clients by promoting best practice, improving value for money, shaping legislation and creating a forum for collaboration and sharing experiences.
The Construction Clients Group is part of Constructing Excellence, one of a number of cross-industry bodies established to drive change in response to the Latham Report (Constructing the Team 1994) and the Egan Report (Rethinking Construction 1998).
It is custodian of the Construction Clients’ Charter as part of its role within the Strategic Forum for Construction. The Construction Clients' Group state that ‘…the Clients’ Charter allows construction industry clients to make a clear statement of their commitment to performance improvement. Participants measure their progress against an agreed programme with increasingly demanding targets.
In 2004, to encourage greater uptake, a more accessible ‘Starter Charter’ was launched for clients with smaller or less frequent construction and maintenance programmes.
The charter was reviewed in 2007 and 2008 and a revised version was published as the Client Commitments, ‘…underpinned by benchmarking, diagnostic, accreditation and training/coaching to reduce barriers to usage’, intended to deliver better value. The Client Commitments were first published in 2012 and revised in 2013. They focus on six key areas:
- Client leadership.
- Procurement and integration.
- Health and safety.
- Design quality.
- Sustainability.
- Commitment to people.
Full details are provided in the Constructing Excellence Construction Clients’ Group, Clients’ Commitments Best Practice Guide 2013.
[edit] Find out more
[edit] Related articles on Designing Buildings Wiki
- Collaborative practices.
- Constructing Excellence.
- Construction supply chain payment charter
- Egan report.
- Fair payment practices.
- Latham report.
- Prompt payment code.
- Strategic Forum for Construction.
[edit] External references
- Constructing Excellence Construction Clients’ Group, Clients’ Commitments Best Practice Guide 2013.
Featured articles
Check out some of the best features and news from Designing Buildings as well as key stories from around the web.
Cut electricity bills to power growth
Coalition sends joint letter to the Chancellor.
Gasholders: a history in pictures. Book review.
Recognition, influence and growth
SocEnv identifies three strategic pillars in new strategy to 2045.
Discover the future of roofing, cladding and insulation.
New guidance for professional practice, cultural change and regulation in social housing.
The heritage of nuclear and conventional power stations.
New measures to stop people being ripped off
Government to protect families from cowboy builders and aggressive bailiffs.
New Futurebuild showcase brings an innovation-first approach.
National Planning Policy Framework
Understanding the 2026 changes.
ECA's public affairs priorities
Member consultation opens to shape priorities for 2027 to 2030.
Dutyholder responsibilities from 1 July 2026.
Where performance meets practice
The Building Envelope Stage at UKCW Birmingham.

















