Last edited 20 Nov 2020

Construction clients’ charter

The Construction Clients' Charter is published by the Construction Client’s Group (CCG). It was originally developed in 2000 by the Confederation of Construction Clients (CCC) in response to the challenge by the Deputy Prime Minister to set out the minimum standards clients should adopt in construction procurement. It was launched in October 2001.

The Confederation of Construction Clients was replaced by the Construction Clients Group in 2003. It provides a single voice for construction industry clients by promoting best practice, improving value for money, shaping legislation and creating a forum for collaboration and sharing experiences.

The Construction Clients Group is part of Constructing Excellence, one of a number of cross-industry bodies established to drive change in response to the Latham Report (Constructing the Team 1994) and the Egan Report (Rethinking Construction 1998).

It is custodian of the Construction Clients’ Charter as part of its role within the Strategic Forum for Construction. The Construction Clients' Group state that ‘…the Clients’ Charter allows construction industry clients to make a clear statement of their commitment to performance improvement. Participants measure their progress against an agreed programme with increasingly demanding targets.

In 2004, to encourage greater uptake, a more accessible ‘Starter Charter’ was launched for clients with smaller or less frequent construction and maintenance programmes.

The charter was reviewed in 2007 and 2008 and a revised version was published as the Client Commitments, ‘…underpinned by benchmarking, diagnostic, accreditation and training/coaching to reduce barriers to usage’, intended to deliver better value. The Client Commitments were first published in 2012 and revised in 2013. They focus on six key areas: