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Building services student, currently on a placement year.
Training/information passed on to users has a massive impact on how the building is used. If there is new technology but the user doesn't know what it does or how to use it, then it is unlikely that they will use it to its full potential. Improving the information/training to the end user would be advantageous as it would also allow them to understand what the consequences are if they don't use anything correctly. Alternatively, the designer can take some of the responsibility out of the user's hands by putting in controls, so long as they are agreed upon beforehand, whereby they use technology to automatically switch on equipment. Probably the best known technology like this is a motion sensor that turns the lights on when you walk into the room.
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