About United Utilities
Helping life flow smoothly
It’s our job to bring 3 million households and 200,000 businesses, clean, clear water and to take it all away again so our customers can simply get on with their day.
A lot of work goes on behind the scenes to make that happen and we are committed to operating in a responsible way, which means;
- Providing a great service to our customers
- Working to protect and enhance our environment
- Actively supporting our local communities
- Supporting our employees to achieve their full potential in a safe workplace
- Delivering good value to our stakeholders and managing our supply chain fairly
Featured articles and news
Recognising culture as key to sustainable economic growth
Creative UK Provocation paper: Culture as Growth Infrastructure.
Futurebuild and UK Construction Week London Unite
Creating the UK’s Built Environment Super Event and over 25 other key partnerships.
Welsh and Scottish 2026 elections
Manifestos for the built environment for upcoming same May day elections.
Advancing BIM education with a competency framework
“We don’t need people who can just draw in 3D. We need people who can think in data.”
Guidance notes to prepare for April ERA changes
From the Electrical Contractors' Association Employee Relations team.
Significant changes to be seen from the new ERA in 2026 and 2027, starting on 6 April 2026.
First aid in the modern workplace with St John Ambulance.
Ireland's National Residential Retrofit Plan
Staged initiatives introduced step by step.
Solar panels, pitched roofs and risk of fire spread
60% increase in solar panel fires prompts tests and installation warnings.
Modernising heat networks with Heat interface unit
Why HIUs hold the key to efficiency upgrades.
Reflecting on the work of the CIOB Academy
Looking back on 2025 and where it's going next.
Procurement in construction: Knowledge hub
Brief, overview, key articles and over 1000 more covering procurement.
Sir John Betjeman’s love of Victorian church architecture.
Exchange for Change for UK deposit return scheme
The UK Deposit Management Organisation established to deliver Deposit Return Scheme unveils trading name.
A guide to integrating heat pumps
As the Future Homes Standard approaches Future Homes Hub publishes hints and tips for Architects and Architectural Technologists.