Consumer Council for Water CCWater
The Consumer Council for Water, also referred to as CCWater was founded in 2005. As 'the voice for water consumers,' the organisation's mission is to assist business and residential water consumers in England and Wales.
Some of the primary resources provided by CCWater include:
- Complaint resolution.
- Research.
- Customer advocacy.
- Tools (such as benefits and meter calculators).
- Debt assistance.
Water Bill, Glossary: water terms, published by the Department for Environment, Food and Rural Affairs in November 2013, describes the Consumer Council for Water (CCWater) as: ‘A statutory body established by the Water Act 2003 to monitor and advise on consumer issues. CCWater handles some customer complaints about incumbent water companies, inset appointees and licensees.’
[edit] Related articles on Designing Buildings
- Consumer Protection from Unfair Trading Regulations 2008 CPRs.
- Consumer Rights Act.
- Drinking Water Inspectorate.
- Environment Agency.
- Ofwat.
- Water pressure.
[edit] External resources
Featured articles and news
Mental Health Awareness Week with ABS
Architects Benevolent Society programme of activity.
CLC publishes domestic retrofit competency framework
Roadmap of Skills for net zero.
May 13-19: Moving more for our mental health.
Understanding is key to conservation.
Open industry engagement survey seeks responses
Institutions and the importance of engagement.
National Retrofit Hub unveils new guide
Digital Building Logbooks and Retrofit: An Introduction.
Top 50 firms awarded 52bn of projects in the last year
New engineering data shows.
Enhancing construction site reporting efficiency
Through digitisation and the digital revolution.
Noise in the built environment
BSRIA guide TG 20/2021.
17,000 people suffer conditions as a result of exposure to excessive noise at work.
Turning down the noise: Auditory health
A pervasive risk with far-reaching consequences.
Getting the most out of heat pumps and heating
How heat pumps work and how they work best.
Plumbing and heating for successful retrofit and renovation
Low temperature underfloor systems and heat pumps.
Cost-of-living crisis and home improvement plans
Starting on the right footing and top tips for projects.
Delays on construction projects
Types, mitigation and the acceleration of works.
From Chaucer to Fawlty Towers.
Electrotechnical excellence, now open for entries.
Net zero electricity grids BSRIA guide NZG 5/2024
Outlining the changes needed to transition to net zero.
CIOB Global Student Challenge 2024
Universitas Indonesia wins for second year running.