Why should quality be important to the construction industry?
Hi, Im from Peru, and here the quality in construction it has very narrow limits because its only focus on prevent NCR. If one project has less NCR than other one, thats a good project. We are not in the next level of quality where we are concern about management or intagible benefits.
Its that normal?
Sadly, that can be the case. It is very easy to count the cost of NCRs and rework after the event and much more difficult to predict what could be saved if the risks are predicted, assessed and managed with a view to preventing the NCRs from occurring in the first place. Of course, implementing a rigorous Quality Management System, particulary if it satsifies one of the International Standards such as ISO 9001, will go a long way towards changing behaviours and attitudes towards working in a safe way to construct a project that will be to standard and design and will be safe for the people who will inhabit it..
I hope this answers your question. Please feel free to carry this conversation on.
Best regards,
Keith Hamlyn B.Ed(Physics), CQP, FCQI, MICW.
If ISO 9001 was the answer for construction, then clearly it hasn't worked!
Steve S
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