Working with maintenance contractors - Revision history

Editor at 20:30, 22 December 2021

2021-12-22T20:30:09Z

← Older revision		Revision as of 20:30, 22 December 2021
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	* Information is provided to allow drawings, models and other asset information to be updated.		* Information is provided to allow drawings, models and other asset information to be updated.

−	= Related articles on Designing Buildings ~~Wiki~~ =	+	= Related articles on Designing Buildings =

	* Appointing consultants for building design and construction.		* Appointing consultants for building design and construction.
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	* Maintenance contract.		* Maintenance contract.
	* Maintenance contracts - a guide to best practice for procurement.		* Maintenance contracts - a guide to best practice for procurement.
		+	* Working with lighting maintenance contractors.

	[[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Contracts_/_payment]] [[Category:Roles_/_services]]		[[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Contracts_/_payment]] [[Category:Roles_/_services]]

Designing Buildings at 09:53, 10 December 2020

2020-12-10T09:53:53Z

← Older revision		Revision as of 09:53, 10 December 2020
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	= Contracts and payment =		= Contracts and payment =

−	It is important to provide a written contract that ~~provides~~ detailed information about the project. It should be clear and complete, including information about the parties involved, the location of the project, the extent of the project, the schedule for the project ~~and~~ the ~~cost~~.	+	It is important to provide a written contract that with detailed information about the project. It should be clear and complete, including information about the parties involved, the location of the project, the extent of the project, the schedule for the project, the timescale, safety considerations and so on.

−	When the contract has been completed and obligations have been met, ~~then payment should be made. While a portion of the payment may be made early on in the project~~, ~~the final~~ payment should ~~only~~ be made ~~when the project is complete~~.	+	When the contract has been completed and obligations have been met, or pre-agreed stages have been delivered, payment should be made. A checklist can serve as a helpful tool when reviewing the completion of the project based on the conditions set out in the contract. This list should confirm several things, including:
−		+
−	A checklist can serve as a helpful tool when reviewing the completion of the project based on the conditions ~~put forward~~ in the contract. This list should confirm several things, including:	+

		+	* The work has been inspected and approved.
	* The work satisfies the requirements and standards in the contract.		* The work satisfies the requirements and standards in the contract.
−	* Warranties for work and materials are provided.	+	* Warranties and other information for work and materials are provided.
	* Materials, tools, equipment and other excess waste from the project is removed and disposed of properly.		* Materials, tools, equipment and other excess waste from the project is removed and disposed of properly.
−	* ~~The work has been inspected~~ and ~~approved~~.	+	* Information is provided to allow drawings, models and other asset information to be updated.

	= Related articles on Designing Buildings Wiki =		= Related articles on Designing Buildings Wiki =

Designing Buildings at 09:50, 10 December 2020

2020-12-10T09:50:28Z

← Older revision		Revision as of 09:50, 10 December 2020
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	= Introduction =		= Introduction =

−	Maintenance is the process of ensuring that assets retain a good appearance and operate at optimum efficiency. Building maintenance can be carried out by outsourcing or by using in-house teams, but generally, maintenance operations use a mix-and-match service delivery ~~vehicle~~.	+	Maintenance is the process of ensuring that assets retain a good appearance and operate at optimum efficiency. Building maintenance can be carried out by outsourcing or by using in-house teams, but generally, maintenance operations use a mix-and-match of service delivery mechanisms.

−	Modern buildings are ~~normally~~ complicated and require expertise to operate and maintain. They may involve complex electrical, IT, plumbing and mechanical equipment. It ~~can~~ therefore to the benefit of everyone directly involved with a building’s ~~final~~ use that decisions regarding maintenance are in place. In general instances, maintenance may be delegated to facilities management departments and the in-house maintenance staff. In other instances - and under certain circumstances - it may mean outsourcing the task to a specialised maintenance contractor.	+	Modern buildings are generally quite complicated and require a range of expertise to operate and maintain. They may involve complex electrical, IT, plumbing and mechanical equipment. It is therefore be to the benefit of everyone directly involved with a building’s use that decisions regarding maintenance are put in place as soon as possible.

−	Common ~~specialty~~ maintenance tasks may include:	+	Common maintenance tasks may include:

	* Carpentry.		* Carpentry.
	* Lighting repairs.		* Lighting repairs.
−	* ~~Re-plastering~~ and plaster repairs.	+	* Pointing and plaster repairs.
−	* Tiling.	+
	* Plumbing.		* Plumbing.
	* Landscaping and gardening.		* Landscaping and gardening.
−	* ~~Paving~~ repairs.	+	* Building services and other equipment.
−	* ~~Repointing~~.	+	* Window and door repairs.
		+	* Debris/rubbish removal and clearance.
		+	* Jet washing with chemical cleaning agents to remove fungal stain or mould.
		+	* Gutter clearance and repair.
		+	* Painting.
		+	* Facade and roof maintenance.

	= Hiring a maintenance contractor =		= Hiring a maintenance contractor =

−	Fully qualified ~~specialty engineers~~ may be difficult to justify as full-time staff members, which is one of the reasons some organisations opt to outsource maintenance ~~contractors~~. ~~These professionals~~ can be hired for a single project or series of tasks~~. This situation may arise when the task or project requires certain qualifications or certifications, such as those earned by electricians and gas engineers~~.	+	Fully qualified specialists may be difficult to justify as full-time staff members, which is one of the reasons some organisations opt to outsource maintenance work. Contractors can be hired for a single project or a series of tasks.

−	When employing contractors, it is important to ask the right questions of each candidate, including ~~these suggestions~~:	+	When employing contractors, it is important to ask the right questions of each candidate, including:

	* How long have you been in business?		* How long have you been in business?
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	* Do you have up to date insurance coverage for this type of work? If so, are copies of the coverage available?		* Do you have up to date insurance coverage for this type of work? If so, are copies of the coverage available?
	* Have you completed similar projects? If so, can you provide a list, including dates and contact information for reference checks? (In terms of references, it’s important to check these thoroughly, either through telephone calls or in person meetings arranged on the referee’s site.)		* Have you completed similar projects? If so, can you provide a list, including dates and contact information for reference checks? (In terms of references, it’s important to check these thoroughly, either through telephone calls or in person meetings arranged on the referee’s site.)
		+	* Which individuals will work on the contract?
		+	* What is your availability?

−	It is also important to note any risks that may arise during the project. An assessment should expose any health and safety precautions that will need to be taken, and these should be shared with potential maintenance contractors.	+	It is also important to note any risks that may arise during the project. An assessment should expose any health and safety precautions that will need to be taken, or existing information about the works and these should be shared with potential maintenance contractors.

−	The interaction between the maintenance contractor and the building occupants is another consideration. Contractors may interact with the users of the building and the way in which this is done can have a positive or negative impact ~~on them~~. ~~Oversight~~ by an in house member of staff should be put in place to address issues before they occur or resolve concerns, should they be reported.	+	The interaction between the maintenance contractor and the building occupants is another consideration. Contractors may interact with the users of the building and the way in which this is done can have a positive or negative impact. Careful scheduling and oversight by an in house member of staff should be put in place to address issues before they occur or resolve concerns, should they be reported.

	= Contracts and payment =		= Contracts and payment =

Editor at 18:29, 9 December 2020

2020-12-09T18:29:36Z

← Older revision		Revision as of 18:29, 9 December 2020
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	* Maintenance contract.		* Maintenance contract.
	* Maintenance contracts - a guide to best practice for procurement.		* Maintenance contracts - a guide to best practice for procurement.
−	* Working with landscape maintenance contractors.

	[[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Contracts_/_payment]] [[Category:Roles_/_services]]		[[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Contracts_/_payment]] [[Category:Roles_/_services]]

Editor at 18:29, 9 December 2020

2020-12-09T18:29:16Z

← Older revision		Revision as of 18:29, 9 December 2020
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	* Building owner's manual.		* Building owner's manual.
	* In-house or outsource maintenance.		* In-house or outsource maintenance.
		+	* JCT repair and maintenance contract.
	* Maintenance contract.		* Maintenance contract.
	* Maintenance contracts - a guide to best practice for procurement.		* Maintenance contracts - a guide to best practice for procurement.
−	* Repair and maintenance contract.
	* Working with landscape maintenance contractors.		* Working with landscape maintenance contractors.

	[[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Contracts_/_payment]] [[Category:Roles_/_services]]		[[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Contracts_/_payment]] [[Category:Roles_/_services]]

Editor at 18:24, 9 December 2020

2020-12-09T18:24:48Z

← Older revision		Revision as of 18:24, 9 December 2020
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−	[[File:MaintenanceContractor.jpg]]	+	[[File:MaintenanceContractor.jpg\|link=File:MaintenanceContractor.jpg]]

	= Introduction =		= Introduction =
Line 49:		Line 49:

	* Appointing consultants for building design and construction.		* Appointing consultants for building design and construction.
		+	* Building log book.
		+	* Building owner's manual.
	* In-house or outsource maintenance.		* In-house or outsource maintenance.
	* Maintenance contract.		* Maintenance contract.
	* Maintenance contracts - a guide to best practice for procurement.		* Maintenance contracts - a guide to best practice for procurement.
		+	* Repair and maintenance contract.
	* Working with landscape maintenance contractors.		* Working with landscape maintenance contractors.

	[[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Contracts_/_payment]] [[Category:Roles_/_services]]		[[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Contracts_/_payment]] [[Category:Roles_/_services]]

Editor: Created page with "File:MaintenanceContractor.jpg = Introduction = Maintenance is the process of ensuring that assets retain a good appearance and operate at optimum efficiency. Building main..."

2020-12-09T18:23:02Z

Created page with "File:MaintenanceContractor.jpg = Introduction = Maintenance is the process of ensuring that assets retain a good appearance and operate at optimum efficiency. Building main..."

New page

[[File:MaintenanceContractor.jpg]]

= Introduction =

Maintenance is the process of ensuring that assets retain a good appearance and operate at optimum efficiency. Building maintenance can be carried out by outsourcing or by using in-house teams, but generally, maintenance operations use a mix-and-match service delivery vehicle.

Modern buildings are normally complicated and require expertise to operate and maintain. They may involve complex electrical, IT, plumbing and mechanical equipment. It can therefore to the benefit of everyone directly involved with a building’s final use that decisions regarding maintenance are in place. In general instances, maintenance may be delegated to facilities management departments and the in-house maintenance staff. In other instances - and under certain circumstances - it may mean outsourcing the task to a specialised maintenance contractor.

Common specialty maintenance tasks may include:

* Carpentry.
* Lighting repairs.
* Re-plastering and plaster repairs.
* Tiling.
* Plumbing.
* Landscaping and gardening.
* Paving repairs.
* Repointing.

= Hiring a maintenance contractor =

Fully qualified specialty engineers may be difficult to justify as full-time staff members, which is one of the reasons some organisations opt to outsource maintenance contractors. These professionals can be hired for a single project or series of tasks. This situation may arise when the task or project requires certain qualifications or certifications, such as those earned by electricians and gas engineers.

When employing contractors, it is important to ask the right questions of each candidate, including these suggestions:

* How long have you been in business?
* What qualifications or other credentials do you have for this type of work?
* Do you have up to date insurance coverage for this type of work? If so, are copies of the coverage available?
* Have you completed similar projects? If so, can you provide a list, including dates and contact information for reference checks? (In terms of references, it’s important to check these thoroughly, either through telephone calls or in person meetings arranged on the referee’s site.)

It is also important to note any risks that may arise during the project. An assessment should expose any health and safety precautions that will need to be taken, and these should be shared with potential maintenance contractors.

The interaction between the maintenance contractor and the building occupants is another consideration. Contractors may interact with the users of the building and the way in which this is done can have a positive or negative impact on them. Oversight by an in house member of staff should be put in place to address issues before they occur or resolve concerns, should they be reported.

= Contracts and payment =

It is important to provide a written contract that provides detailed information about the project. It should be clear and complete, including information about the parties involved, the location of the project, the extent of the project, the schedule for the project and the cost.

When the contract has been completed and obligations have been met, then payment should be made. While a portion of the payment may be made early on in the project, the final payment should only be made when the project is complete.

A checklist can serve as a helpful tool when reviewing the completion of the project based on the conditions put forward in the contract. This list should confirm several things, including:

* The work satisfies the requirements and standards in the contract.
* Warranties for work and materials are provided.
* Materials, tools, equipment and other excess waste from the project is removed and disposed of properly.
* The work has been inspected and approved.

= Related articles on Designing Buildings Wiki =

* Appointing consultants for building design and construction.
* In-house or outsource maintenance.
* Maintenance contract.
* Maintenance contracts - a guide to best practice for procurement.
* Working with landscape maintenance contractors.

[[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Contracts_/_payment]] [[Category:Roles_/_services]]