Work order management system - Revision history

Designing Buildings at 10:07, 3 August 2022

2022-08-03T10:07:46Z

← Older revision		Revision as of 10:07, 3 August 2022
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	* Software as a Service SaaS.		* Software as a Service SaaS.

−	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Cost_/_business_planning]] [[Category:Procurement]] [[Category:Roles_/_services]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Cost_/_business_planning]] [[Category:Operations]] [[Category:Procurement]] [[Category:Roles_/_services]]

Designing Buildings at 07:17, 1 March 2021

2021-03-01T07:17:29Z

← Older revision		Revision as of 07:17, 1 March 2021
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	* Software as a Service SaaS.		* Software as a Service SaaS.

−	[[Category:Cost_/_business_planning]] [[Category:Procurement]] [[Category:Roles_/_services]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Cost_/_business_planning]] [[Category:Procurement]] [[Category:Roles_/_services]]

Editor at 16:44, 15 June 2020

2020-06-15T16:44:24Z

← Older revision		Revision as of 16:44, 15 June 2020
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−	= [[File:Work_Order_Maintenance_System.jpg\|link=File:Work_Order_Maintenance_System.jpg]]Introduction =	+	[[File:Work_Order_Maintenance_System.jpg\|link=File:Work_Order_Maintenance_System.jpg]]Introduction

	Work order management systems use a dashboard-based software approach to track and manage relevant maintenance projects and processes for facilities management departments. Work orders are typically related to the upkeep of equipment and can incorporate both simple and complex tasks such as changing an air filter or replacing an entire HVAC (heating ventilation and air conditioning) system.		Work order management systems use a dashboard-based software approach to track and manage relevant maintenance projects and processes for facilities management departments. Work orders are typically related to the upkeep of equipment and can incorporate both simple and complex tasks such as changing an air filter or replacing an entire HVAC (heating ventilation and air conditioning) system.
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	* Maintenance and operational strategy.		* Maintenance and operational strategy.
	* Property management.		* Property management.
		+	* Software as a Service SaaS.

	[[Category:Cost_/_business_planning]] [[Category:Procurement]] [[Category:Roles_/_services]]		[[Category:Cost_/_business_planning]] [[Category:Procurement]] [[Category:Roles_/_services]]

Editor at 11:36, 21 April 2020

2020-04-21T11:36:39Z

← Older revision		Revision as of 11:36, 21 April 2020
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	* BIM and facilities management.		* BIM and facilities management.
	* Computer aided facilities management.		* Computer aided facilities management.
		+	* Computerised managed maintenance system CMMS.
	* Enterprise asset management.		* Enterprise asset management.
	* Facilities management.		* Facilities management.

Designing Buildings at 08:28, 21 April 2020

2020-04-21T08:28:07Z

Editor at 11:15, 20 April 2020

2020-04-20T11:15:36Z

← Older revision		Revision as of 11:15, 20 April 2020
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−	= Introduction =	+	= [[File:Work Order Maintenance System.jpg]]Introduction =

−	Work order management systems use a dashboard based software approach to track and manage relevant maintenance projects and processes for facilities management departments. Work orders are typically related to the upkeep of equipment, and can incorporate both simple and complex tasks such as changing an air filter or replacing an entire HVAC system.	+	Work order management systems use a dashboard-based software approach to track and manage relevant maintenance projects and processes for facilities management departments. Work orders are typically related to the upkeep of equipment and can incorporate both simple and complex tasks such as changing an air filter or replacing an entire HVAC system.

	Work order management systems are suitable for multi-site organisations and can be integrated with enterprise asset management (EAM) software or computerised maintenance management systems (CMMS). EAM and CMMS are different types of work order management systems.		Work order management systems are suitable for multi-site organisations and can be integrated with enterprise asset management (EAM) software or computerised maintenance management systems (CMMS). EAM and CMMS are different types of work order management systems.
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	= Characteristics =		= Characteristics =

−	Work order management systems document ~~the following~~ basic processes which ~~can be~~ broken down into smaller tasks:	+	Work order management systems document basic processes - create work orders, request updates, track task completion - which are then broken down into smaller tasks. These systems can be tailored to incorporate requirements necessary for auditing purposes, regulatory requirements or other business-specific concerns.

−	* Create work orders.	+	Some systems are also able to monitor additional tasks associated with maintenance work orders:
−	* Request updates.	+
−	* Track task completion.	+
−		+
−	~~Work order management systems can be tailored to incorporate business-specific requirements for audits, regulations and other concerns.~~Some systems are also able to monitor additional tasks associated with maintenance work orders:	+

	* Prioritise requests (emergency request or planned repair).		* Prioritise requests (emergency request or planned repair).
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	= Generation of work orders =		= Generation of work orders =

−	Work orders are typically generated when an internal request is made, but they can also come about after a general inspection or safety audit. Property inspections may reveal maintenance issues with electrical systems, roofing or other external site conditions. Safety audits can trigger repairs for signage, lighting, waste management or other hazardous conditions ~~inside~~ facilities.	+	Work orders are typically generated when an internal request is made, but they can also come about after a general facility inspection or safety audit. Property inspections may reveal maintenance issues with electrical systems, roofing or other external site conditions. Safety audits can trigger repairs for signage, lighting, waste management or other hazardous conditions throughout facilities.

−	Preventive maintenance tasks can also be a source of work orders, particularly when they indicate the need to replace ~~the actual~~ parts ~~or the~~ materials ~~and~~ supplies necessary to ~~maintain~~ proper maintenance practices.	+	Preventive maintenance tasks can also be a source of work orders, particularly when they indicate the need to replace parts, materials or supplies necessary to adhere to proper maintenance practices.

	= Reporting capabilities =		= Reporting capabilities =
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	Work order management systems track the progress of maintenance tasks. They can also trigger alerts if problems occur or if a task has not been initiated.		Work order management systems track the progress of maintenance tasks. They can also trigger alerts if problems occur or if a task has not been initiated.

−	Once the task is complete, the system can generate reports for ~~analysis~~. This ~~data~~ can be used for budgets, resource availability and other planning purposes.	+	Once the task is complete, the system can generate reports for data mining. This analysis can be used for budgets, resource availability and other planning purposes.

	= Related articles on Designing Buildings Wiki =		= Related articles on Designing Buildings Wiki =

Editor: Created page with "= Introduction = Work order management systems use a dashboard based software approach to track and manage relevant maintenance projects and processes for facilities management ..."

2020-04-20T11:02:15Z

Created page with "= Introduction = Work order management systems use a dashboard based software approach to track and manage relevant maintenance projects and processes for facilities management ..."

New page

= Introduction =

Work order management systems use a dashboard based software approach to track and manage relevant maintenance projects and processes for facilities management departments. Work orders are typically related to the upkeep of equipment, and can incorporate both simple and complex tasks such as changing an air filter or replacing an entire HVAC system.

Work order management systems are suitable for multi-site organisations and can be integrated with enterprise asset management (EAM) software or computerised maintenance management systems (CMMS). EAM and CMMS are different types of work order management systems.

= Characteristics =

Work order management systems document the following basic processes which can be broken down into smaller tasks:

* Create work orders.
* Request updates.
* Track task completion.

Work order management systems can be tailored to incorporate business-specific requirements for audits, regulations and other concerns.Some systems are also able to monitor additional tasks associated with maintenance work orders:

* Prioritise requests (emergency request or planned repair).
* Provide details of the task, including safety requirements and special tools needed for the job.
* Gather job costing and billing information.
* Track time for task completion (including projected downtime).
* Summarise tasks by trade or job type,
* Create summaries for managers based on department requests.
* Monitor supplies, costs and warranties (including inventory management).
* Generate preventive maintenance schedules.

With a computerised work order management approach to maintenance, work orders are created in real time. They are then assigned and sent directly to the appropriate tradesperson to complete based on the information provided. While the work order is created, it’s possible to order replacement parts simultaneously.

= Generation of work orders =

Work orders are typically generated when an internal request is made, but they can also come about after a general inspection or safety audit. Property inspections may reveal maintenance issues with electrical systems, roofing or other external site conditions. Safety audits can trigger repairs for signage, lighting, waste management or other hazardous conditions inside facilities.

Preventive maintenance tasks can also be a source of work orders, particularly when they indicate the need to replace the actual parts or the materials and supplies necessary to maintain proper maintenance practices.

= Reporting capabilities =

Work order management systems track the progress of maintenance tasks. They can also trigger alerts if problems occur or if a task has not been initiated.

Once the task is complete, the system can generate reports for analysis. This data can be used for budgets, resource availability and other planning purposes.

= Related articles on Designing Buildings Wiki =

* BIM and facilities management.
* Computer aided facilities management.
* Enterprise asset management.
* Facilities management.
* Maintenance.
* Maintenance and operational strategy.
* Property management.

[[Category:Cost_/_business_planning]] [[Category:Procurement]] [[Category:Roles_/_services]]

← Older revision		Revision as of 08:28, 21 April 2020
Line 1:		Line 1:
−	= [[File:~~Work Order Maintenance System~~.jpg]]Introduction =	+	= [[File:Work_Order_Maintenance_System.jpg\|link=File:Work_Order_Maintenance_System.jpg]]Introduction =

−	Work order management systems use a dashboard-based software approach to track and manage relevant maintenance projects and processes for facilities management departments. Work orders are typically related to the upkeep of equipment and can incorporate both simple and complex tasks such as changing an air filter or replacing an entire HVAC system.	+	Work order management systems use a dashboard-based software approach to track and manage relevant maintenance projects and processes for facilities management departments. Work orders are typically related to the upkeep of equipment and can incorporate both simple and complex tasks such as changing an air filter or replacing an entire HVAC (heating ventilation and air conditioning) system.

	Work order management systems are suitable for multi-site organisations and can be integrated with enterprise asset management (EAM) software or computerised maintenance management systems (CMMS). EAM and CMMS are different types of work order management systems.		Work order management systems are suitable for multi-site organisations and can be integrated with enterprise asset management (EAM) software or computerised maintenance management systems (CMMS). EAM and CMMS are different types of work order management systems.
Line 7:		Line 7:
	= Characteristics =		= Characteristics =

−	Work order management systems document basic processes - create work orders, request updates, track task ~~completion~~ - which are then broken down into smaller tasks. These systems can be tailored to incorporate requirements necessary for auditing purposes, regulatory requirements or other business-specific concerns.	+	Work order management systems document basic processes - create work orders, request updates, track task completions - which are then broken down into smaller tasks. These systems can be tailored to incorporate requirements necessary for auditing purposes, regulatory requirements or other business-specific concerns.

	Some systems are also able to monitor additional tasks associated with maintenance work orders:		Some systems are also able to monitor additional tasks associated with maintenance work orders:
Line 15:		Line 15:
	* Gather job costing and billing information.		* Gather job costing and billing information.
	* Track time for task completion (including projected downtime).		* Track time for task completion (including projected downtime).
−	* Summarise tasks by trade or job type,	+	* Summarise tasks by trade or job type.
	* Create summaries for managers based on department requests.		* Create summaries for managers based on department requests.
	* Monitor supplies, costs and warranties (including inventory management).		* Monitor supplies, costs and warranties (including inventory management).
	* Generate preventive maintenance schedules.		* Generate preventive maintenance schedules.

−	With a computerised work order management approach to maintenance, work orders are created in real time. They are then assigned and sent directly to the appropriate tradesperson to complete based on the information provided. ~~While the work order~~ is ~~created, it’s~~ possible to order replacement parts simultaneously.	+	With a computerised work order management approach to maintenance, work orders are created in real time. They are then assigned and sent directly to the appropriate tradesperson to complete based on the information provided. It is possible to order replacement parts simultaneously with the creation of the work order.

	= Generation of work orders =		= Generation of work orders =

−	Work orders are typically generated when an internal request is made, but they can also come about after a general facility inspection or safety audit. Property inspections may reveal maintenance issues with electrical systems, roofing or other ~~external~~ site ~~conditions~~. Safety audits can trigger repairs for signage, lighting, waste management or other hazardous ~~conditions throughout facilities~~.	+	Work orders are typically generated when an internal request is made, but they can also come about after a general facility inspection or safety audit. Property inspections may reveal maintenance issues with electrical systems, roofing or other site features. Safety audits can trigger repairs for signage, lighting, waste management and other hazardous situations.

−	Preventive maintenance tasks can also be a source of work orders, particularly when they ~~indicate~~ the need to replace parts, materials or supplies ~~necessary to adhere to proper maintenance practices~~.	+	Preventive maintenance tasks can also be a source of work orders, particularly when they identify the need to replace parts, materials or supplies.

	= Reporting capabilities =		= Reporting capabilities =
Line 32:		Line 32:
	Work order management systems track the progress of maintenance tasks. They can also trigger alerts if problems occur or if a task has not been initiated.		Work order management systems track the progress of maintenance tasks. They can also trigger alerts if problems occur or if a task has not been initiated.

−	Once the task is complete, the system can generate reports for data mining. This analysis can be used for budgets, resource availability and other planning purposes.	+	Once the task is complete, the system can generate reports for data mining. This analysis can be used for assessing budgets and resource availability and for other planning purposes.

	= Related articles on Designing Buildings Wiki =		= Related articles on Designing Buildings Wiki =